2016 Tesla Model X electrical system problems

“The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger’s side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicle had caught on fire or there was some other form of an emergency. The contact stated that his wife sustained a knee injury. Medical attention was not needed at the scene; however, the…”

“To Whom It May Concern, My name is [XXX] , and I am writing regarding unresolved issues with my 2016 Tesla Model X (VIN: [XXX] ). Despite multiple service visits, extensive repairs, and approximately $8,000 in costs, my vehicle remains undrivable and presents significant safety concerns. I initially brought my vehicle to the Tesla Service Center in Richmond, Texas, for motor-related issues. I was informed that mismatched tires and front-end components were contributing to the problem, and repairs were completed. However, the original issue persisted. Subsequent visits for additional repairs also failed to resolve the problem, and new safety concerns emerged. Complicating matters, the Richmond Service Center has since closed, and its staff were terminated. When I contacted the Westchase Service Center, Manager Andrea P. informed me that no resolution or agreement could be reached. I have attached the following invoices for your review: Invoice #[XXX], dated April 26, 2024 Invoice #[XXX], dated November 9, 2023 I am requesting the following: A full review of my service history and unresolved issues. Immediate repairs to address motor and safety concerns at no…”

“I initially brought my vehicle to the Tesla Service Center in Richmond, Texas, to address issues involving the motor. During this visit, I was informed that mismatched tire sizes and worn parts in the front end were contributing to the problem. The service center proceeded with repairs, charging me for the work. However, the original issue persisted after I picked up the vehicle. Despite multiple follow-up appointments and additional repairs, the problem was never resolved.”

“THERE IS A LEAKING GLUE LIKE SUBSTANCE COMING FROM THE INFOTAINMENT SYSTEM THAT CONTROLS ALL SAFETY COMPONENTS OF THE VEHICLE WHICH CAN CAUSE A SAFETY HAZARD AS WELL AS HEALTH AND ENVIORMENTAL CONCERNS.”

“The contact owns a 2016 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle will inadvertently accelerate causing the contact to depress the brake pedal to avoid a collision. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. Parts distribution disconnect.”

“The car front passenger side door open while driving and does not close and the car sting in Babson College campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as well. Such a shame”