Problems · by component
2002 Toyota Highlander structure problems
25 owner complaints to NHTSA about the 2002 Toyota Highlander cite structure, 8% of all 327 complaints for this model year.
Complaints
25
8% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“DRIVER SIDE VISOR WILL NOT STAY IN PLACE, DROPS DOWN DUE TO VIBRATION. APPEARS TO BE A DESIGN FLAW. VISOR TOO HEAVY FOR ARMITURE, DEALERSHIP COST TO REPLACE APPROXIMATELY 800.00. *TR”
“2002 TOYOTA SIENNA MINIVAN. WHEN I TRY TO OPEN THE DRIVER SIDE SLIDING DOOR, I CAN HEAR IT UNLATCH BUT REMAINS SHUT. YOU HAVE TO PUSH THE REAR PART OF THE DOOR BACK IN UNTIL YOU HEAR A CLICK, THEN YOU HAVE TO VIOLENTLY PULL THE HANDLE AND THE DOOR WILL OPEN. *TR”
“1. PLASTIC TENSION COIL HOLDING UP VISOR FAILED ALL OF THE SUDDEN. 2. PLASTIC TENSION COIL HOLDING UP VISOR FAILED CAUSING THE VISOR TO FALL DOWN OBSTRUCTING MY VISION WHILE DRIVING. THIS OCCURS ANYTIME I HIT A BUMP IN THE ROAD WHILE DRIVING. 3. I WENT TO TOYOTA TO HAVE IT FIXED AND THEY TOLD ME IT WOULD COST A SIGNIFICANT AMOUNT OF MONEY SINCE THERE HADN'T BEEN ANY RECALL NOTICES INVOLVING THE DESCRIBED FAILURE. *TR”
“I PURCHASED A USED 2002 TOYOTA HIGHLANDER 3 YEARS AGO, LAST YEAR, THE VISOR ON THE DRIVERS SIDE STARTED FLIPPING DOWN (WILL NOT STAY UP). I HAVE BEEN QUOTED APPROX $700 TO REPLACE THE VISOR WHICH SEEMS EXCESSIVE ESPECIALLY SINCE IT IS NOT EVEN LIGHTED. *TR”
“2002 TOYOTA HIGHLANDER. BOTH SUNVISORS FAULTY. HIT A BUMP AND THEY WILL FALL DOWN IN FRONT OF VISION. CRASH HAZARD IN CERTAIN DRIVING SITUATIONS, ESPECIALLY DRIVING UPHILL OR TRYING TO LOOK AT A TRAFFIC LIGHT. THEY SUDDENLY FALL AND OBSCURE UPWARD VISION. *TR”
“THE DRIVER SIDE SUN VISOR (W/ LIGHTED MIRROR AND HOMELINK) ON MY 2002 TOYOTA HIGHLANDER WILL NOT STAY UP AND DROPS DOWN WHEN DRIVING WHICH IS A SERIOUS HAZARD. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND THE COST FOR ONLY THE REPLACEMENT PART IS OVER $700.00. IT IS OBVIOUSLY A DESIGN ISSUE AND SERIOUS HAZARD THAT TOYOTA WILL NOT ADDRESS. *TR”
Showing 6 of 25 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.