Problems · by component
2012 Toyota Highlander steering problems
47 owner complaints to NHTSA about the 2012 Toyota Highlander cite steering, 25% of all 191 complaints for this model year.
Complaints
47
25% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the steering
Verbatim from NHTSA complaints, newest first
“Popping and clunking sound in steering or suspension. Can be produced at speeds and at stand still. Could it be this? https://static.nhtsa.gov/odi/tsbs/2013/SB-10075792-2280.pdf https://www.carcomplaints.com/Toyota/Highlander/2013/steering/steering.shtml NHTSA Action Number: EA18006 https://www.consumerclasslawyersblog.com/snap-crackle-pop-intermediate-shaft-noise-coming-from-toyota-highlanders/”
“WHEN I DRIVE THE VEHICLE YOU CAN HEAR A CLUNKING SOUND IN THE STEERING COLUMN. IT HAPPENS AT LOW AND HIGH SPEEDS. WHEN MAKE A TURN RIGHT, OR LEFT YOU HEAR CLUNKING IS THE STEERING COLUMN. IT FEELS LIKE THE STEERING WANTS TO COME OFF, TOOK IT TO THE DEALER AND THEY STATE TO FIX IT WILL COST OVER 1000$. I HEAD THERE WAS A DEFECT IN THE STEERING COLUMN WHICH TOYOTA KNOWS ABOUT, BUT HAS NOT DONE ANYTHING TO RECALL AND FIX THE PROBLEM.”
“STEERING SHAFT CLUNKING NOISE WHEN TURN LEFT OR RIGHT AT LOW SPEED. CONFIRMED STEERING INTERMEDIATE SHAFT FAILURE BY IRA TOYOTA TECHNICIAN ON 7/31/2020 . THIS IS 3RD TIMES FAILURE. 1ST FAILURE WAS JAN/2012 AND 2ND TIME FAILURE WAS 11/2013.”
“HAD TO INSTALL A NEW STEERING SHAFT ASSEMBLY AT THE 5TH YR INSPECTION. THE WARRANTY WAS UP, HAD TO PAY $451.82 MYSELF. PROBLEM AND NOISE FROM DAY ONE. TOLD I COULD HAVE BEEN IN AN ACCIDENT FROM IT. THIS WAS ON 3/29/2017 AT DIEHL AUTOMOTIVE IN BUTLER, PA. ALWAYS CLANKED WHEN TURNING WHEEL, LOUD NOISE. 1ST TIME IT WAS BROUGHT TO MY ATTENTION. MANY OTHERS OUT THERE SAME WAY.”
“STEERING WHEEL IS CLUNKING WHEN TURNING LEFT OR RIGHT. SEE A LOT OF PROBLEMS WITH THIS ON THE INTERNET. NOISE DEFINITELY COMING FROM THE STEERING WHEEL ASSEMBLY. *TR”
“NOTICED A SUBTLE KNOCKING SOUND ON THE STEERING WHEEL ONE YEAR AGO. TODAY IT BECAME MORE PRONOUNCED ,LOUDER , AS I TURN THE WHEEL EITHER LEFT OR RIGHT. I WANTED TO KNOW IF THERE IS A RECALL ON THIS PROBLEM. AND IS IT SAFE TO DRIVE MY HIGHLANDER ?”
Showing 6 of 47 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.