Problems · by component

2012 Toyota Highlander steering problems

47 owner complaints to NHTSA about the 2012 Toyota Highlander cite steering, 25% of all 191 complaints for this model year.

Complaints
47
25% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“Popping and clunking sound in steering or suspension. Can be produced at speeds and at stand still. Could it be this? https://static.nhtsa.gov/odi/tsbs/2013/SB-10075792-2280.pdf https://www.carcomplaints.com/Toyota/Highlander/2013/steering/steering.shtml NHTSA Action Number: EA18006 https://www.consumerclasslawyersblog.com/snap-crackle-pop-intermediate-shaft-noise-coming-from-toyota-highlanders/”
Owner complaint to NHTSAFiled Jun 9, 2021SteeringODI 11420336
“WHEN I DRIVE THE VEHICLE YOU CAN HEAR A CLUNKING SOUND IN THE STEERING COLUMN. IT HAPPENS AT LOW AND HIGH SPEEDS. WHEN MAKE A TURN RIGHT, OR LEFT YOU HEAR CLUNKING IS THE STEERING COLUMN. IT FEELS LIKE THE STEERING WANTS TO COME OFF, TOOK IT TO THE DEALER AND THEY STATE TO FIX IT WILL COST OVER 1000$. I HEAD THERE WAS A DEFECT IN THE STEERING COLUMN WHICH TOYOTA KNOWS ABOUT, BUT HAS NOT DONE ANYTHING TO RECALL AND FIX THE PROBLEM.”
Owner complaint to NHTSAFiled Mar 1, 2021SteeringODI 11398404
“STEERING SHAFT CLUNKING NOISE WHEN TURN LEFT OR RIGHT AT LOW SPEED. CONFIRMED STEERING INTERMEDIATE SHAFT FAILURE BY IRA TOYOTA TECHNICIAN ON 7/31/2020 . THIS IS 3RD TIMES FAILURE. 1ST FAILURE WAS JAN/2012 AND 2ND TIME FAILURE WAS 11/2013.”
Owner complaint to NHTSAFiled Aug 4, 2020SteeringODI 11343172
“HAD TO INSTALL A NEW STEERING SHAFT ASSEMBLY AT THE 5TH YR INSPECTION. THE WARRANTY WAS UP, HAD TO PAY $451.82 MYSELF. PROBLEM AND NOISE FROM DAY ONE. TOLD I COULD HAVE BEEN IN AN ACCIDENT FROM IT. THIS WAS ON 3/29/2017 AT DIEHL AUTOMOTIVE IN BUTLER, PA. ALWAYS CLANKED WHEN TURNING WHEEL, LOUD NOISE. 1ST TIME IT WAS BROUGHT TO MY ATTENTION. MANY OTHERS OUT THERE SAME WAY.”
Owner complaint to NHTSAFiled Jul 21, 2020SteeringODI 11340674
“STEERING WHEEL IS CLUNKING WHEN TURNING LEFT OR RIGHT. SEE A LOT OF PROBLEMS WITH THIS ON THE INTERNET. NOISE DEFINITELY COMING FROM THE STEERING WHEEL ASSEMBLY. *TR”
Owner complaint to NHTSAFiled Jun 8, 2020SteeringODI 11327814
“NOTICED A SUBTLE KNOCKING SOUND ON THE STEERING WHEEL ONE YEAR AGO. TODAY IT BECAME MORE PRONOUNCED ,LOUDER , AS I TURN THE WHEEL EITHER LEFT OR RIGHT. I WANTED TO KNOW IF THERE IS A RECALL ON THIS PROBLEM. AND IS IT SAFE TO DRIVE MY HIGHLANDER ?”
Owner complaint to NHTSAFiled Dec 3, 2019SteeringODI 11286685

Showing 6 of 47 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2012 Highlander problem areas