2015 Toyota Highlander steering problems

“The contact owns a 2015 Toyota Highlander. The contact stated that while driving on several occasions at various speeds, the infotainment screen would go blank and the system would turn on inadvertently. This issue became more frequent, occurring approximately every 10 seconds. The power steering warning light also illuminated. The vehicle was taken to an auto parts store where a handheld diagnostic machine did not detect any failures or codes. The contact stated that while driving on several occasions at various speeds, the steering wheel became extremely stiff. On one occasion while his daughter was driving and turning the vehicle on a curved road, the vehicle veered into oncoming traffic. The contact stated that she managed to get the vehicle back to the correct side of the road, then stopped and inspected the vehicle. The vehicle was then taken to an auto parts store where a handheld diagnostic machine was used, but the failure was not detected. The vehicle was not diagnosed or repaired. The contact believes that the steering failure was associated with NHTSA Campaign Number: 15V144 (Steering). The manufacturer was notified of the failure. The failure…”

“[XXX] battery light appeared on dash. [XXX] on my way to Limestone service station 399 Danbury rd Ridgefield ct ph203-438-8028 a warning appeared on dash stating i will lose steering.Luckily I managed to pull into a parking lot and lost all ability to steer. Thank God i was not on the highway and was not in a catastrophic accident.The dashboard went blank. The engine stayed on as I called Limestone and was told I needed to be towed..As I was calling Allstate for a tow the dashboard came back on and so did the steering. I drove to Limestone. After checking everything I was told they didn't find any codes and there must be a glitch in the system. Battery good, alternator good, serpentine belt good. We also found a recall NHTSA campaign number15V144000 for unexpected loss of electric power steering increasing the risk of a crash for 2015 Toyota Highlander. Jan2 2026 i drove to Brookfield Ct Toyota and was informed by a very helpful service manager Katelyn Hadden that Unbelievably my Vin number was not included in this recall and to come back when it happens again I am a [XXX] grandfather who takes his grandchildren everywhere and will not put their lives in danger…”

“Driving the car was hard to steer. Check engine light came on and check speed sensor. Went to a mechanic and disconnected the battery, the sensor reset and back driving ok for about two weeks. This went on for a few weeks. Been a month now and it hasn't come on but it was dangerous due to driving and turning issues.”

“The contact owns a 2015 Toyota Highlander. The contact stated that while driving at various speeds, the steering became firm. The steering wheel independently moved to the left and to the right. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.”

“THIS VEHICLE HAS A REALLY BAD ELECTRICAL ISSUE WITH THE STEERING WHEEL,IT FEELS LIKE IT WONDERS FROM TIME TO TIME.THEN THE MOTOR WILL STALL OUT ALMOST COMPLETELY WHILE DRIVING DOWN THE ROAD. TAKEN TO DEALER TO ONLY HAVE THEM NOT REPLICATE THE SAME PROBLEMS AS WHEN WE HAVE IT. I KNOW IT'S NOT ME BECAUSE MY SPOUSE HAS DISCUSSED IT WITH ME TOO. I SEE THERE'S RECALLS FOR SIMILAR PROBLEMS WITHIN THE SAME PRODUCTION ON THIS VEHICLE BUT SOMEHOW IT DIDN'T GET ANY NOTIFICATIONS BUT CLEARLY IT DESCRIBES THE SAME PROBLEMS.”

“OUR 2015 HIGHLANDER STEERING INTERMITTENTLY LOCKS UP AND HAS A COMPLETE LOSS OF POWER. FIRST HAPPENED WHEN STARTING THE VEHICLE AND HAD TO SIT AND START AND STOP OVER 15 TIMES AND THE STEERING FINALLY CAME BACK. WE IMMEDIATELY CONTACTED TOYOTA AND THEY SAID THIS VEHICLE HAD NO RECALLED PARTS AND THERE IS NO PROBLEM. WHEN IT HAPPENED THE SECOND TIME WE TOOK IT IN AND THEY SAID IT HAD A BAD BATTERY AND THE PROBLEM WAS FIXED. WE PAID A HEFTY SERVICE FEE AND PAID FOR A REALLY EXPENSIVE BATTERY. TWO DAYS LATER IT HAPPENED AGAIN AND WHILE MOVING ON A CITY STREET ABOUT 35/40 MPH. WE GOT OVER SAFELY BUT WAS SO DANGEROUS. TOOK IT BACK TO TOYOTA AND THEY ARE TELLING US THE VEHICLE HAS NO PROBLEM AND WE JUST NEED TO USE IT TILL IT HAPPENS AGAIN AND BRING IT BACK! IF WE DON'T KILL OURSELVES OR ANOTHER MOTORIST! AFTER DOING OUR OWN RESEARCH WE FIND OUR CAR IS DOING EXACTLY WHAT THE VEHICLES WITH THE RECALL ARE DOING BUT THEY WILL NOT REPLACE THE EPS SYSTEM AND TOYOTA IS PUTTING US BACK ON THE ROAD IN A DANGEROUS VEHICLE. SO NOW WE ONLY HAVE ONE VEHICLE AND STRUGGLING TO GET BY. I FIND IT COMPLETELY UNACCEPTABLE THAT TOYOTA CUSTOMER RELATIONS WAS OF NO HELP AND RUDE ON THE…”