2016 Toyota Prius C visibility/wiper problems

“I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving.”

“The original windshield has a “rippling distortion” where the windshield has ripple/bubble from defective glass or installation mistakes, making seeing traffic signs or streets very hard. I just bought this vehicle and noticed the problem. It created poor road vision, especially at night. Toyota needs to recall and replace all these windshields before it causes more accidents due to poor visibility looking through the glass.”

“At the beginning of this week, I was checking fluid levels and upon dropping my hood, I watched a crack in the windshield extend up from the base of the windshield. Then, while I was driving, I watched the crack extend and branch into a second crack. Upon further inspection, it appears cracking started under the windshield wiper and arched downward to the base of the windshield and another a new crack extend upward. I am the only person who drives this car. I do not park under a tree or anything that might fall on the windshield. I have not experienced any rocks hitting the windshield recently. I have not driven in the rain in several weeks. The only time the windshield wipers moved recently is when I cleaned my windshield over the weekend and lifted the wipers to reach underneath. Best as I can tell, the crack started due to the windshield wiper being picked up and let back down. This concerns me a great deal considering that is not a great amount of force.”

“Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over night. The crack was not present when I last drove the car last night. Based on some online research for windshield replacement cost, I've learned that Toyota was faced with a class action lawsuit regarding 2016-17 Toyota Prius containing defective windshields; in which these windshields are known to unexpectedly crack while parked or under ordinary driving conditions. Furthermore, my Toyota Prius is equipped with safety features (such as pre-collision system, lane departure alert with steering assist, automatic high beams and full-speed dynamic radar cruise control) that require a front camera to function properly. The cracked windshield now interferes with the camera's visibility, line of sight and perceived orientation, thus causing me to feel unsafe while driving the vehicle. I am filing this compliant because I am now faced with not only an unsafe vehicle to operate, but also the cost to fix a windshield that is known to be defective from Toyota.”

“2016 PRIUS SITTING IN THE DRIVEWAY DURING A RELATIVELY HOT DAY (~95 F TEMPERATURE), APPEARS TO HAVE A BIG CRACK. I LOOKED IT UP AND APPARENTLY TOYOTA IS UNDERGOING A CLASS ACTION LAWSUIT OVER THE SAME ISSUE. NO OUTSIDE DAMAGE TO THE WINDSHIELD, THE DRIVER SIDE WINDOW WAS DOWN FOR THE REASON OF THE HEAT. SHAME THAT THIS HAPPENED. HOPEFULLY SOMEONE FROM THE AUTHORITY CAN HELP WITH THIS.”

“FOR THE SECOND TIME IN MY OWNERSHIP OF THIS TOYOTA 2016 PRIUS, THE WINDSHIELD HAS CRACKED CONSIDERABLY DUE TO TINY ROAD DEBRIS MAKING CONTACT WITH IT. I WAS DRIVING ALONG THE HIGHWAY WHEN A SMALL PEBBLE FROM THE ROAD MADE CONTACT WITH MY WINDSHIELD CAUSING A CRACK WHICH HAS GROWN IN SIZE AND HAS SNAKED ALONG MY WINDSHIELD CONSIDERABLY SINCE THE CRACK OCCURRED EARLIER THIS WEEK (7/13/2020). THE TOTAL REPLACEMENT OF THE WINDSHIELD ALONG WITH THE CALIBRATION OF THE EQUIPPED ADS CAMERA SYSTEM IS VERY EXPENSIVE, ESPECIALLY CONSIDERING THAT THIS WILL BE THE SECOND TIME THAT I MUST REPLACE AND RE-CALIBRATE. ALTHOUGH I WOULD PREFER TO USE A TOYOTA DEALERSHIP, IT WOULD BE VERY DIFFICULT FOR ME TO DO SO AS THE ESTIMATED COST IS OVER $1K. WITH THE CURRENT STATE OF GLOBAL AFFAIRS, NO GLASS REPAIR COMPANIES IN MY VICINITY OFFER ANY OEM WINDSHIELDS AND THEY ARE HEAVILY INUNDATED WITH CLIENTS SO THE EARLIEST THAT I COULD GET A REPLACEMENT SERVICE WOULD BE AT THE END OF THIS MONTH. I FEAR THAT THE CRACK MAY FULLY SPREAD ACROSS THE WINDSHIELD AND THAT THE INTEGRITY OF THE WINDSHIELD MAY GIVE. AS A HEALTHCARE WORKER, I CANNOT AFFORD TO NOT USE MY VEHICLE.”