Problems · by component

2003 Toyota Prius steering problems

39 owner complaints to NHTSA about the 2003 Toyota Prius cite steering, 35% of all 111 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
39
35% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“The contact owns a 2003 Toyota Prius. The contact stated that while driving at 65 MPH, the steering wheel began to vibrate with an unknown message displayed on the instrument panel. As the failure persisted, the message disappeared, and the contact was able to drive to her destination. Upon restart of the vehicle, the contact received a do not drive message on the instrument panel with the steering wheel vibrating. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective steering sensor. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 11V304000 (Steering). The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 176,000.”
Owner complaint to NHTSAFiled Oct 26, 2022SteeringODI 11491025
“IT'S MOSTLY WHEN I'M TURNING RIGHT THE POWER STEERING WARNING LIGHT WILL COME AND THERE WILL BE NO POWER STEERING. I HAVE SEE A LOT OF COMPLAINTS WITH THE SAME PROBLEM. SOMETIMES AS I WAS DRIVING IN THE CITY OR JUST AS I'M STARTING TO DRIVE”
Owner complaint to NHTSAFiled Jan 26, 2020SteeringODI 11301927
“WE PURCHASED A 2003 TOYOTA PRIUS IN JUNE OF 2018. IT HAS APPROXIMATELY 140,000 MILES ON IT. WHEN THE WEATHER STARTED GETTING COLDER IN OCTOBER OF 2018, THE CAR EXHIBITED THE FOLLOWING PROBLEM: CAR STEERING WHEEL SHAKES VIOLENTLY FOR SEVERAL SECONDS WHILE EXITING THE DRIVEWAY USUALLY AS WE ARE TURNING THE STEERING WHEEL. THE VEHICLE WAS IN MOTION WHEN THE SHAKING OCCURRED AND IT WAS OFTEN AFTER MAKING A TURN AND/OR STRAIGHTENING THE STEERING WHEEL. IN ORDER TO STOP THE SHAKING, THE CAR HAS TO BE STOPPED. WE HAVE DONE SOME SEARCHES ONLINE AND IT APPEARS THAT THIS PROBLEM IS COMMON FOR THE 2003 TOYOTA PRIUS. HOWEVER, WE CALLED 3 DEALERS AND THEY ALL SAY THEY DON'T KNOW ABOUT IT AND THEY HAVE TO SEE THE CAR AS IT IS SHAKING TO DETERMINE THE CAUSE OF THE ISSUE. SINCE THE WEATHER IS NOW WARMER, IT IS UNLIKELY IT WILL OCCUR UNLESS WE GET A COLD MORNING. WE CANNOT LEAVE THE CAR AT A DEALERSHIP INDEFINITELY. WE WERE PLANNING A TRIP TO IDAHO AND ARE AFRAID TO HAVE THE CAR ON THE ROAD BECAUSE OF THIS ISSUE. DO YOU KNOW ANYTHING THAT WE CAN DO TO CORRECT THIS DEFECT? SHOULD WE CONTACT TOYOTA DIRECTLY?”
Owner complaint to NHTSAFiled May 29, 2019SteeringODI 11210648
“THIS HAS HAPPENED SEVERAL TIMES INTERMITTENTLY; THE STEERING WHEEL SHAKES WHEN BACKING OUT OF THE GARAGE TURNING INTO THE "TURN-AROUND" SPOT, IT HAS ALSO HAPPENED WHILE TURNING INTO MY DRIVEWAY. MOSTLY AT SLOW SPEEDS, THERE IS A NOISE, GRINDING TYPE, COMING FROM THE STEERING COLUMN. THE DEALER SAID THE BRAKES COULD BE DOING IT, SO THEY REPLACED THE FRONT PADS AND RE-SURFACED THE ROTORS, (AFTER THE $175) THE PROBLEM PERSISTS. WHEN I PUT MY VIN INTO THE NHTSA WEBSITE, THEY TELL ME THERE IS NO RECALL BUT ON .NHTSA.GOV/RECALLS#VEHICLE IT IS INCLUDED, BY YEAR AND IT MUST HAVE BEEN MADE BEFORE 12-31-2002 BECAUSE THAT'S WHEN WE GOT IT. MOST RECENTLY ON 02/27/2017, BUT HAS BEEN GOING SINCE NOV. OF 2016”
Owner complaint to NHTSAFiled Feb 27, 2017SteeringODI 10957368
“TL* THE CONTACT OWNS A 2003 TOYOTA PRIUS. WHILE DRIVING 10 MPH, AND MAKING A LEFT TURN, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V304000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.”
Owner complaint to NHTSAFiled Jun 17, 2016SteeringODI 10874833
“TL* THE CONTACT OWNS A 2003 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SHOOK INTENSELY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V304000 (STEERING), BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.”
Owner complaint to NHTSAFiled Oct 20, 2015SteeringODI 10783586

Showing 6 of 39 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Steering: electric power assist system

Free remedy

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.

SteeringReported Jun 1, 2011NHTSA 11V304000
Data from NHTSA Recalls API · synced Nov 4, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.