Problems · by component
2008 Toyota Prius structure problems
68 owner complaints to NHTSA about the 2008 Toyota Prius cite structure, 5% of all 1,497 complaints for this model year.
Complaints
68
5% of all complaints
Crashes
9
Reported by owners
Fires
3
Reported by owners
Injuries
5
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“Trunk lock will not unlock or allow opening, back latch malfunctions, when car battery dies or car looses power《• you cannot open the trunk and access emergency tools/equipment and battery to jump car. •》You have to access by climbing through the front of the car if you are able-bodied too. There is no opening handle from the inside of the trunk to be let out, scariest and one of the most important major safety concerns, theres no emergency exit from inside vehicle. Water/snow/ice also falls down into the vehicle when opening hatchback, it slides inward from hood of car or slides back from rear windshield and door, causes water to be pooled up in my battery compartment.”
“I WAS TRAVELING AT ABOUT 35-40 MPH ON A 4 LANE CITY ROAD & A TRUCK PULLED IN FRONT OF ME FROM A SHOPPING CENTER ON OPPOSITE SIDE OF ROAD FROM WHICH I WAS TRAVELING WITHOUT STOPPING IN CENTER MEDIAN CROSSOVER. I HIT BRAKES BUT I HAD NO TIME TO STOP. I'M NOT SURE THE BRAKES EVEN WORKED AS THERE WERE NO SKID MARKS FROM BRAKING. THE FRONT DRIVER SIDE OF MY CAR HIT HARD & ALSO DAMAGED DRIVERS SIDE WHEEL WELL, FENDER PANEL. MY AIRBAG DID NOT DEPLOY AND MY HEAD COLLIDED WITH THE STEERING WHEEL. IT RESULTED IN MY HAVING A CONCUSSION, WHIPLASH, A FRACTURE IN MY NECK, SHOULDER PAIN & NERVE ISSUES IN MY ARMS & HANDS, BACK & HIP PAIN. I KNOW IF THE AIRBAG HAD DEPLOYED I WOULDN'T HAVE SUFFERED ALL THE PHYSICAL ISSUES. THIS ALL HAPPENED JAN. 11 & I STILL HAVE PAIN. THE CAR IS A TOTAL LOSS.”
“THE RUBBER TRUNK SWITCH COVER HAS DEGRADED, AND CONTINUES TO "MELT" OR "DISINTEGRATE" OVER TIME. ORIGINALLY THIS WAS A MERE IRRITATION, LEAVING STICKY BLACK RESIDUE ON MY FINGERS EVERY TIME I OPENED THE TRUNK. HOWEVER, NOW THE SWITCH FAILS TO OPERATE MOST OF THE TIME. THIS IS A SAFETY ISSUE, SINCE I AM UNABLE TO OPEN THE TRUNK TO ACCESS THE SPARE TIRE, AS WELL AS OTHER SAFETY EQUIPMENT OR SUPPLIES.”
“TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT ALSO STATED THAT THE REAR HATCH BUTTON MELTED. THE VEHICLE WAS TAKEN TO SOUTH DADE TOYOTA (29330 S DIXIE HWY, HOMESTEAD, FL 33033, (786) 465-7908) WHERE IT WAS DIAGNOSED THAT THE WIRE CONNECTIONS WERE DISCONNECTED. THE CONTACT WAS ALSO INFORMED THAT THE REAR HATCH BUTTON WAS A MANUFACTURER DEFECT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.”
“THE HATCHBACK RUBBER DOOR HANDLE MELTED EVEN THOUGH MY CAR IS GARAGED AND NOT EXPOSED TO THE SUN'S HEAT. ALSO THE HATCHBACK LATCH WOULD NOT KEEP THE DOOR IN AN OPEN POSITION. IT DROPPED MULTIPLE TIMES HITTING MY HEAD WHILE GETTING THE GROCERIES. CAN'T REMEMBER HOW MANY TIMES IT HIT MY HEAD BUT DEFINITELY A SAFETY ISSUE THAT TOYOTA SHOULD ADDRESS.”
“TOYOTA PRIUS (2008) - FIRE AFTER MINOR ACCIDENT (BATTERY FIRE) AFTER A FAIRLY STANDARD REAR END COLLISION (25-30 MPH), MY TOYOTA PRIUS CAUGHT FIRE AND BURST INTO FLAMES. I WAS STOPPED AT A RED LIGHT ON A CITY STREET IN CHICAGO, IL WHEN THE ACCIDENT OCCURRED, MY VEHICLE WAS NOT IN MOTION. WITHIN MINUTES OF IMPACT (TO RIGHT REAR OF CAR), THE RESPONDING POLICE OFFICER SAW FIRE UNDER THE CAR (BEGAN IN REAR) AND THE FIRE DEPT WAS CALLED. THE FIRE TRAVELLED TO THE FRONT OF THE CAR AND THE CAR HAS BEEN DEEMED A TOTAL LOSS. THE POLICE AND TOW COMPANY BELIEVE THIS WAS CAUSED BY THE PRIUS BATTERY AND THESE CARS ARE VERY UNSAFE TO BE ON THE ROAD WITH THIS CONDITION. THERE HAS BEEN NO RELATED RECALL ON THIS VEHICLE, BUT IT'S INCREDIBLY UNSAFE AND I'M VERY HAPPY I WAS NOT TRAVELING WITH MY CHILDREN AT TIME OF ACCIDENT. I APPRECIATE YOU TAKING TIME TO REVIEW THIS CASE AND TAKING STEPS TO ENSURE TOYOTA ADDRESSES THE ISSUES WITH THE PRIUS VEHICLES. I'VE ATTACHED THE POLICE REPORT AND PHOTOS OF THE CAR FIRE (I ALSO HAVE VIDEO OF THE FIRE, BUT THE FILE IS TOO LARGE TO ATTACH ON THIS SUBMISSION - AVAILABLE UPON REQUEST). NO MAJOR INJURIES - I EXPERIENCED SORENESS / HEADACHES FROM…”
Showing 6 of 68 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.