Problems · by component
2011 Toyota Prius service brakes problems
264 owner complaints to NHTSA about the 2011 Toyota Prius cite service brakes, 50% of all 523 complaints for this model year.
Complaints
264
50% of all complaints
Crashes
17
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
What owners say about the service brakes
Verbatim from NHTSA complaints, newest first
“I was driving the vehicle and a bunch of dash lights came on regarding traction control and stability and lost all brakes and almost caused an accident! The codes thrown showed a fluid level indicator and a leak in accumulator”
“I was driving on the highway when my 2011 Toyota Prius started beeping repeatedly, and as I approached the red light, my brakes were not operational. My car completely passed through the red light, narrowly missing what could have been a fatal accident for me and others on the road. I had to navigate to the furthest right lane, almost getting hit by others due to my speed and inability to stop my car. I was going at 50 mph through the intersection, and had to gradually lower my speed in the righthand lane. The Toyota dealership confirmed the issue with my brake accumulator, with a C1391 code. The only warnings were the brake light in the moment and the repeated beeping noise. To stop the car I had to slow down with my foot off the gas, and use my emergency brake once I could.”
“2011 Toyota Prius with approximately 134,000 miles. The brake actuator/master cylinder has been diagnosed as malfunctioning and failing to maintain hydraulic pressure. The brake booster pump initially began cycling approximately every 10 seconds while the vehicle was in READY mode, stationary, and without the brake pedal being applied. The cycling subsequently increased to approximately every 3 seconds. The affected components remain installed and are available for inspection upon request prior to repair. Because this condition involves the braking system, I am concerned about the potential for reduced brake assistance or further brake system failure, as well as excessive wear on the booster pump from repeatedly restoring lost pressure. I have limited use of the vehicle while arranging repair. An independent repair facility reproduced and diagnosed the problem. Diagnostic testing produced DTC C1391 (Accumulator Leak Malfunction), and the brake actuator/master cylinder was diagnosed as the source of the pressure loss and recommended for replacement. The vehicle has not been inspected for this condition by the manufacturer, police, or insurance representatives.…”
“I am filing this complaint to report an active, severe safety defect involving a sudden, un-warned loss of power braking assist due to a failing factory brake actuator/booster pump assembly. My vehicle is exhibiting the exact internal hydraulic seal failure, pressure drop, and audible hissing/sipping sound outlined in Toyota's prior technical service bulletins. Because the onboard ECU computer only triggers warning lights once a complete, catastrophic failure threshold is met, the system is currently masking the defect from the dashboard. However, the physical hardware is actively failing, requiring the high-pressure pump to run constantly to maintain braking pressure. This component failure dramatically increases stopping distances and presents an immediate, unreasonable risk of a crash. Toyota previously acknowledged this widespread manufacturing defect via Customer Support Program ZJB (20TA02). However, because Toyota chose to manage this critical safety hazard through a time-limited warranty extension rather than a mandatory safety recall, hundreds of thousands of vehicles are now left with a catastrophic braking hazard because the consumer coverage expired…”
“Vehicle Information: 2011 Toyota Prius, 144,000 miles. Component: Hydraulic Service Brakes, Electronic Stability Control, Anti-lock Braking System. Description of Incident: While driving at normal speeds, the vehicle suddenly experienced a severe reduction in braking capability. The dashboard simultaneously illuminated the Brake Warning Light, ABS Light, and Slip/Traction Control Indicator Light. The brake pedal immediately became soft, spongy, and squishy, requiring significantly increased physical foot pressure and a vastly extended distance to bring the vehicle to a stop. Upon inspection, the brake fluid reservoir remains completely full, but the brake booster pump under the hood cycles and buzzes rapidly every 10 seconds while stationary. A diagnostic scan confirmed trouble code C1391 (Brake Actuator Internal Leak). This indicates a severe internal hydraulic pressure bleed inside the braking module. [SEE ATTACHED] This is a known, widespread manufacturing defect previously documented under Toyota Customer Support Program ZJB. The manufacturer has refused to remedy this life-threatening safety defect because a 10-year calendar threshold has passed, despite…”
“Every time I'd press the brakes there'd be an audible "click" noise and then when taking my foot off the brake it'd sound like a manual tire pump being pressed... kind of like air filling / hydraulic sound. This worried me (I don't mess around with brakes). One other thing that would happen is if I pressed the brake hard enough, the automatic braking system would kick in. The Toyota dealership claimed they couldn't hear anything and there were no warning lights so I took it to a reputable local mechanic. They diagnosed it as a bad ABS Actuator / Brake Booster and said it's common with this year of Prius. They also said it was good I brought it in now because it was not severe enough to totally fail (which could have caused an accident) but there was evidence of degradation and they also said the issue was causing sufficient brake fluid to not get where it needs to be.”
Showing 6 of 264 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 5, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.