2014 Toyota Prius service brakes problems

“The Toyota Prius, models through 2010 - 2015 have a known issue with the Brake Booster (actuator) and ABS Pump where the parts will degrade and break at or around 100,000mi. Toyota issued a bulletin and had a replacement program that covered the part that has since elapsed but has not corrected the issue with existing stock and inventory so the problem remains. When I purchased my car I was the 2nd owner, the car was purchased with roughly 160,000mi. The previous owner had informed me that he already replaced the actuator and ABS pump so I wouldn't have to worry about that repair. All told he said he spent $4000+ on the repair. When the car was driving I heard a high pitched whine. I took it to garages after my OBD tools could not identify the issue, no one had a fix and speculated that it was a power inverter and it was normal. Some weeks later, I was involved in an accident where the car did not stop in time, the brake went spongy and locked up, ABS failed to activate with no warnings or indicators. This is what first led me to suspect something wrong with the ABS. later the persistent whine was loud enough that I could identify that it was hydraulic in…”

“My vehicle is experiencing the well-known brake booster failure. This started at 90,000 miles, with an increased frequency in the running of the brake booster. It has steadily gotten worse, and now the pump runs with every brake application or every 13 seconds. There is now a hissing sound when I apply the brakes. I have repeatedly taken this to Toyota dealers and have been told: "The system is working as designed; no issues found". When I asked why the pump runs so frequently. No response. This is a $4,000 repair that Toyota should step up and fix. The next step in the degradation of this part is a loss of brake pressure. I tried resolving this matter with Toyota Corporate and was denied, even though my mileage is well below the extended coverage for this part of 150K miles and 10 years.”

“Facing brake booster/accumulator leak at ~105,000 miles diagnosed and confirmed by a mechanic at an independent service center. Problem is characterized by a hissing and chirping sound from the brakes. No warning lights appear on the dash, but this is a known problem with the 2014 Prius. Brake system could fail at any time, preventing the car from stopping. Repair of this system requires a >$2,500 payment. Toyota had an extended warranty up to 10 years after the car was purchased or before 150,000 miles. In this situation, the problem showed up after this time (2026), preventing compensation for repairs.”

“While driving my 2014 Toyota Prius, the BRAKE, ABS, and vehicle stability/traction control warning lights illuminated. There was no crash, injury, or noticeable loss of braking before the warnings appeared, and there were no preceding symptoms. The vehicle was evaluated by Mac Haik Toyota in League City, TX, an authorized Toyota dealer. They diagnosed DTC C1391, “Abnormal Leak of Accumulator,” and determined that the brake booster and brake booster pump/accumulator assembly require replacement. The dealer advised that the vehicle cannot be driven and is considered down. The vehicle/components are available for inspection upon request. My safety concern is that this is a brake-system malfunction serious enough that an authorized Toyota dealer has determined the vehicle cannot be driven. Toyota previously established Customer Support Program ZJB addressing internal malfunctions of the brake booster and brake booster pump assemblies in 2011–2015 Prius vehicles. Toyota’s documentation specifically identifies C1391 as a diagnostic code associated with this condition. My Prius has only approximately 102,000 miles, well below the program’s 150,000-mile limitation, but…”

“I am submitting this complaint regarding a serious safety concern involving the brake actuator/booster assembly on my 2014 Toyota Prius. My vehicle has experienced failure of this critical braking component and has been unable to be properly repaired since November due to difficulty obtaining the correct replacement parts. This involves a major safety system required for proper braking operation. Brake actuator/booster assembly. Diagnostic codes: B1206, B2321, C1252, C1253 C1256. Toyota previously acknowledged brake actuator concerns through Customer Support Program ZJB. However, my vehicle is outside the program limits despite experiencing what appears to be the same type of failure reported by many other Prius owners. Since November, I have faced difficulty obtaining the correct parts, reports of nationwide backorders or limited availability, conflicting information regarding updated Toyota part numbers, and concerns about repair providers advertising new OEM parts that may actually be aftermarket or incorrect components. This creates a safety concern because owners experiencing brake failures may be unable to obtain timely repairs using verified, appropriate…”

“My car experienced a failing brake actuator/accumulator. The first sign was the ABS and break lights accompanied by a whoosing sound. The issue causes intermittent system wide break failure and renders the car undriveable. Toyota had an extended warranty for this issue but that offer was closed by the time my car had the failure even though it was still under 150,000 miles. I believe this is a significant safety issue and should rise to the level of a recall by Toyota.”