2011 Toyota RAV4 seat belts problems

“The contact's sister owns a 2011 Toyota Rav4. The contact stated while the vehicle was at the dealer for a service appointment, the dealer performed the recall repair of NHTSA Campaign Number: 16V096000(Seat Belts); however, after the recall repair, the seat belts became inoperable. The dealer was made aware of the failure and informed the contact that a diagnostic fee was required. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was 120,000.”

“Driver's side rear passenger seat belt keeps getting jammed in the intake storage and hard to nearly impossible to engage. Had it fixed a few times but passengers continue to have difficulty pulling the seat belt from its storage position.”

“AIRBAG LIGHT HAS BEEN ON ENTIRE OWNERSHIP ALONG WITH SEATBELT LIGHT FLASHING FOR PASSENGER SEATBELT. WHETHER BUCKLED OR UNBUCKLED. OR EVEN WHEN NOBODY IS IN THE FRONT PASSENGER SEAT. CONSTANT ISSUE WHETHER STATIONARY, IN MOTION, AND ON HIGHWAYS/CITY STREETS.”

“TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR FAILED TO ILLUMINATE WHILE THE PASSENGER SEAT WAS OCCUPIED. IN ADDITION, THE SEAT BELT INDICATOR ILLUMINATED WHILE THE PASSENGER SIDE SEAT BELT WAS BUCKLED. THE VEHICLE WAS TAKEN TO LUGOFF TOYOTA (878 US-1, LUGOFF, SC 29078) WHERE IT WAS DIAGNOSED THAT THE SEAT OCCUPANT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.”

“WE RECEIVED SAFETY RECALL NOTICES NHTSA 16V-096 AND 15V-577 STATING WE WILL BE NOTIFIED WHEN A REMEDY IS AVAILABLE. I HAVE CONTACTED THE LOCAL DEALERSHIP AND WAS TOLD I WOULD BE CONTACTED WHEN THE PARTS CAME IN (THEY HAD TO BE ORDERED). I HAVE CONTACTED THE TOYOTA CUSTOMER SERVICE CENTER WHO SAID THAT WOULD CHECK INTO THE MATTER AS TOO MUCH TIME HAS ELAPSED IN THIS REPAIR PROCESS AND THEY WOULD ALSO CONTACT ME. NEITHER THE DEALER OR CORPORATE HAS FOLLOWED TROUGH WITH THE REPAIR PARTS OR REPAIRS. I STILL CANNOT GET THE RECALLED REPAIRS COMPLETED. I DON'T TRUST CORPORATE TOYOTA OR THEIR DEALERSHIP IN THEIR HANDLING OF THESE RECALLS. I DEMAND THAT NHYSA INVESTIGATE AND REPORT TO ME THEIR FINDINGS.”

“TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND ORDER THE PART, BUT MENTIONED THAT THERE WAS A MASSIVE BACK ORDER FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.”