Problems · by component

2010 Toyota Sienna structure problems

57 owner complaints to NHTSA about the 2010 Toyota Sienna cite structure, 33% of all 172 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
57
33% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.”
Owner complaint to NHTSAFiled Oct 19, 2020StructureODI 11365075
“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE DASHBOARD WAS STICKY AND MELTING. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HIS VIEW WAS OBSTRUCTED DUE TO THE GLARE FROM THE DASHBOARD. LONGO TOYOTA OF PROSPER (2100 W UNIVERSITY DR, PROSPER, TX 75078 (469) 850-6315) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS PROVIDED INFORMATION ON REGARDING AN EXTENDED WARRANTY ON THE VEHICLE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE EXTENDED WARRANTY INFORMATION WAS SENT OUT IN 2016. THE FAILURE MILEAGE WAS 65,000.”
Owner complaint to NHTSAFiled Jul 15, 2020StructureODI 11339533
“MECHANISM INSIDE RIGHT SLIDING DOOR CRACKED AND DOOR IS PERMANENTLY CLOSED. BOTH LEFT AND RIGHT SIDE THE PULLY WIRE THAT OPENS THE DOOR SNAPPED. BOTH DOORS NOW MALFUNCTIONED WITH ONE DOOR COMPLETELY SEALED CLOSED.”
Owner complaint to NHTSAFiled Nov 7, 2019StructureODI 11278629
“SLIDING DOOR CABLE SNAPPED UNEXPECTEDLY CAUSING DOOR TO BECOME INOPPERABLE. IT IS NOW JAMMED SHUT AND WILL NOT OPEN FROM INSIDE OR OUTSIDE, CAUSING A POTENTIAL SAFETY ISSUE. THIS IS SECOND DOOR WHERE THE CABLE HAS SNAPPED AND INOPERABILITY OF DOOR COULD BECOME A SAFETY ISSUE IF PASSENGERS NEED TO EXIT. TOYOTA WILL NOT STAND BEHIND THE DOOR AND ASKS UPWARDS OF $2K TO REPAIR.”
Owner complaint to NHTSAFiled Oct 30, 2019Structure, Unknown or otherODI 11277219
“BOTH BACK SLIDING DOOR CABLES SNAPPED. HAVE BEEN ADVISED THE MOTORS SIEZED CAUSING THE CABLES TO SNAP. NEITHER DOOR WORKS. DRIVER'S SIDE DOOR CAN ONLY OPEN 6 INCHES. THIS IS A SAFETY HAZARD IN EVENT OF EMERGENCY. MY CHILDREN CAN NOT GET OUT OF THE CAR AND CAN NOT OPERATE THE ONE DOOR ABLE TO MANUALLY OPEN. FIX HAS BEEN ESTIMATED AT $1900 PER DOOR. TOYOTA KNOWS THIS IS AN ISSUE. THEY ISSUED A CUSTOMER WARRANTEE ENHANCEMENT FOR IT BUT IT HAS EXPIRED. THEY REFUSE TO REOPEN IT. THERE HAS BEEN A RECALL FOR THIS ON THE 2004-2009 MODEL YEAR AND CURRENTLY A RECALL FOR THIS FOR 2011-2018 MODELS BUT NOT THE 2010. THERE ARE HUNDREDS OF TOYOTA SIENNA'S ON THE ROAD WITH THIS ISSUE AND IT IS COMPLETELY UNSAFE AND TOTALLY UNACCEPTABLE THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE 2010'S AND COVER THE COSTS TO FIX THE PROBLEM.”
Owner complaint to NHTSAFiled Sep 16, 2019Electrical system, Structure, Unknown or otherODI 11255723
“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO OPERATE ON OCCASION. THE DOORS ONLY WORKED BY USING THE REMOTE CONTROL HANDLE FROM OUTSIDE THE VEHICLE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,600.”
Owner complaint to NHTSAFiled Jan 12, 2018StructureODI 11062504

Showing 6 of 57 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure

Remedy pending

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

StructureReported Apr 20, 2010NHTSA 10V160000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.