2013 Toyota Sienna structure problems

“Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.”

“The passenger side automatic sliding door came off track and shattered the rear window. Glass flew all over our daughter in her car seat. The van had recall power sliding door service done, but it still failed. Roller bearings were badly worn.”

“FUEL FILLER DOOR UPPER HINGE IS BROKEN. THIS PREVENTS THE ELECTRICALLY OPERATED SLIDING SIDE DOOR FROM OPENING THUS CAUSING ENTRAPMENT FOR PASSENGERS IN THE REAR SEATING AREAS. THE SLIDING DOOR SOMETIME WILL NOT OPEN WHEN PARKED OR STANDING BECAUSE OF THE BROKEN FUEL FILLER DOOR UPPER HINGE”

“TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT HAD THE SLIDING DOORS REPLACED, BUT THE HINGES ON THE INSIDE OF THE PASSENGER SIDE SLIDING DOOR WERE RUSTED OUT. AS A RESULT, THE DOOR FELL OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE SLIDING DOOR THAT WAS DETACHED FROM THE HINGE. THE CONTACT CALLED SHERMAN TOYOTA 1555 (393 COURT ST, BINGHAMTON, NY 13904, 607-724-1334) WHERE THE CONTACT WAS ADVISED THAT THE NEW DOOR HINGE WOULD COST TO REPLACE. THERE WERE NO RECALLS FOUND ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.”

“TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V024000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THOMAS TOYOTA (1437 N LARKIN AVE, JOLIET, IL 60435, (815) 744-2760) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”

“I'M DISAPPOINTED THAT ALAMO TOYOTA IN SAN ANTONIO, TX DID NOT MENTION OR REQUEST TO FIX THIS RECALLED PART WHEN MY VEHICLE WAS BROUGHT IN IN SEPTEMBER 2017 FOR THE RECALL ON THE POWER DOORS. NOW, SEVERAL MONTHS LATER I'M DEALING WITH ANOTHER RECALL WAITING ON PARTS TO BE ORDERED WHEN THIS COULD HAVE BEEN FIXED 4-6 MONTHS AGO AND THIS WHOLE TIME MYSELF AND MY FAMILY HAVE BEEN AT RISK WITH THESE RECALLED PARTS NOT BEING REPAIRED.”