Problems · by component

2002 Toyota Tacoma suspension problems

85 owner complaints to NHTSA about the 2002 Toyota Tacoma cite suspension, 24% of all 360 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
85
24% of all complaints
Crashes
8
Reported by owners
Fires
0
Reported by owners
Injuries
6
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“Rackandpinon replacement was also the upper and lower ball joints my steering is still giving me problems and I feel like it’s asafty concern because if I’m going down the highway I could loose control I have some receipts for what my mechanic replaced I called Toyota and they told me that it was to late to fix anything and that I would have to deal with it I never received a notice in the mail or anywhere else I feel like Toyota owes me Also what has happened is my spare tire feel off from the hanger going up my driveway I got to looking and the cable rusted away along with my rear parking brake cable up under the truck thanks for your time”
Owner complaint to NHTSAFiled May 14, 2025Steering, Suspension, Forward collision avoidanceCrash reportedODI 11661021
“I recently lost both front wheels in two different incidents within a month. Early August drivers side ball joint failed on me. And on September 25th the passenger side failed on me on the freeway almost causing a collision with a mercedes and a semi truck.”
Owner complaint to NHTSAFiled Sep 26, 2024SuspensionODI 11616743
“As I was pulling out from being parked the truck just dropped to the floor on the drivers side. When I got out to see what happened? My wheel broke off at the lower ball joint yesterday evening. I had to wait 2 hours for a tow. I had no warning or symptoms prior.”
Owner complaint to NHTSAFiled Jul 25, 2024SuspensionODI 11604407
“The contact owns a 2002 Toyota Tacoma. The contact stated that while driving approximately 50 MPH, the front passenger’s side wheel separated from the vehicle, causing the driver to lose control of the steering and drove into the opposite lane. The vehicle was later towed to the local dealer who diagnosed that the front suspension ball joint had failed and needed to be replaced. The contact was also informed that the front shocks, front tires, and front brakes were also damaged during the failure, and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 443,000.”
Owner complaint to NHTSAFiled Jul 2, 2024SuspensionODI 11598221
“The contact owns a 2002 Toyota Tacoma. The contact stated while an independent mechanic was servicing the vehicle, the contact was informed that the rear sub frame was severely rusted at the spring shackle on the driver's side. The vehicle was then taken to an auto body shop, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 225,000.”
Owner complaint to NHTSAFiled Mar 6, 2024SuspensionODI 11575856
“I went to get my 02 tacoma tires balanced and was called and told that where the frame was cracked. Upon inspecting it myself the crack is where the manufacturer welded the frame together. I'm the 3rd owner of this vehicle and there original owner didn't get frame warranty recall done. Which led to it running out. Now Toyota corporate has a frame case number ([XXX]) and was told that there's nothing that could be done until enough complaints about this case number reaches a certain number then they'll look into it.”
Owner complaint to NHTSAFiled Aug 7, 2023Suspension, Structure, Unknown or otherODI 11536923

Showing 6 of 85 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Suspension: lower ball joint

Free remedy

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.

SuspensionReported May 17, 2005NHTSA 05V225000
Data from NHTSA Recalls API · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2002 Tacoma problem areas