2002 Toyota Tundra suspension problems

“The dealership and Toyota Engagement Center refused to service the 2 recalls that was critical for the truck since October 2025. It was supposed to be including frame replacement and other parts but Toyota Engagement decided to active buy back option and took advantage of low offer to solve the matter which I don't accept.”

“Was told about the recall awhile ago and they said that my frame was ok. But now I have a perfectly good truck in good condition other than a rusted frame. Had some work done and mechanic said it is unsafe to drive due to rusted frame. They know of the defect and only replace a few and it looks like others are dealing with what I am.”

“The contact owns a 2002 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the vehicle began to vibrate, prompting the contact to maintain low speeds. After a visual inspection, the contact observed that the front passenger wheels had a negative toe. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the lower ball joint had separated from the knuckle. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 05V225000 (Suspension), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 249,000.”

“The contact owns a 2002 Toyota Tundra. The contact stated that he previously received notification of NHTSA Campaign Number: 09V444000 (Structure). The vehicle was taken to the local dealer and repaired under the recall. Recently, the contact was informed by an independent mechanic that cracks had formed on the rear suspension due to severe corrosion. The contact then took the vehicle to another dealer, Kelly Toyota of Hamburg (1 Industrial Dr, Hamburg, PA 19526), and was informed that the recall was a one-time free repair and the dealer offered no additional assistance. The manufacturer was notified of the failure and informed him that the recall was too old. The vehicle was not repaired. The failure mileage was 81,324.”

“The frame on the truck is rusted out with holes through it and the metal is rusted out along the entire frame. The truck vibrates when driving and when inspected by the dealer, Kari Toyota, they advised it is unsafe to drive as the frame could break entirely and cause an accident. Report is attached. Toyota was contacted on several occasions by Kari Toyota and myself in May and June of 2021. I had the vehicle in for repair of the frame rust issue on June 15, 2012 but clearly the work was not done properly as the rust issue continued until the vehicle is now undriveable. The vehicle has only 106,681 miles which is low for a typical Toyota vehicle. Toyota refuses to repair the vehicle even though I had followed up on my end by bringing it in for the recall repair. I requested a letter from Toyota explaining why they won't cover the repairs and they refused to send one.”

“First the gas tank let loose and fell half way off. Result was a new gas tank installed. then part of the frame rusted from the cab. This resulted in having to have it welded. Have had several service repair lights come on that resulted in more fixes. Today just about does it. The spare tire fell to the road because rust ate through what was holding it up. I have all the papers that show the repairs and what it has cost me. I have not done anything yet about spare tire. I have had the truck since 2013 and it has less then 94k miles on it. It had 35 when I bought it and I knew nothing about the rust problem recall. I certainly believe I should have a new frame or some kind of compensation. Over the years I have talked to several dealers that got me no where. I guess this is my last shot.”