Problems · by component

2018 Volkswagen Atlas unknown or other problems

73 owner complaints to NHTSA about the 2018 Volkswagen Atlas cite unknown or other, 16% of all 468 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
73
16% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the unknown or other

Verbatim from NHTSA complaints, newest first
“My 2018 Volkswagen Atlas SEL has experienced recurring engine stalling, fluctuating RPMs, hesitation, and surging associated with repeated failures of the EVAP charcoal canister and related components. The vehicle has unexpectedly stalled while reversing, approaching stops, and operating in traffic, creating a serious safety risk to occupants and surrounding motorists. Symptoms typically begin with fluctuating RPMs and hesitation, progressively worsening until the engine stalls. Since April 2023, an authorized Volkswagen dealership has replaced the charcoal canister at least six times, frequently replacing the N80 purge valve as well. In October 2024, the fuel tank was also replaced. Dealership technicians have repeatedly confirmed internal charcoal canister deterioration, including charcoal particles contaminating the EVAP system. Despite these warranty repairs, the symptoms typically return within a few months. I have repeatedly reported the early warning symptoms to the dealership, but repairs were often not performed because the condition could not be reproduced or no diagnostic faults were identified. The problem was generally confirmed and repaired only…”
Owner complaint to NHTSAFiled Nov 2, 2026Unknown or otherODI 11775221
“My infotainment system and back up camera have been having issues that I have been trying to get addressed since April 2026. I was told this is a known issue for VWs from the dealership service department and that I should replace the infotainment which has resolved these problems. I had to wait for the part to arrive, the infotainment center was replaced June 1, 2026. When I got the car back, the back up camera was again working but the infotainment center was again cutting in and out and glitching/ turning off. I brought it back to the dealership who informed me there had been a service update and to have the software updated. It worked for a short time, than began turning blank and not working. I again reached out to the dealership who opened a case with VW the company, and was told that they could not replicate the issue but would continue to work on the problem. On June 27th the back up camera started work but froze when I was reversing, again glitching. Because it had frozen while I was backing up I did not realize the footage was not live, and hit my neighbors car as a result. Their car had a hitch so was fine, but mine now has a noticable dent in the…”
Owner complaint to NHTSAFiled Jul 15, 2026Unknown or otherCrash reportedODI 11750691
“I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything—I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indicating there might be a car behind me. I checked my mirrors again and looked at the camera, but there was still nothing there. I continued backing up and kept hearing the beeping sound. I checked again—mirrors and camera—and still saw nothing, so I kept going. I sped up slightly. Then suddenly, within seconds, my car slammed to a hard stop. It was a very abrupt emergency stop that caused my head to jerk forward and backward. It felt like someone had hit me from behind. Right after, I looked at my dashboard and saw multiple red warning lights and messages indicating that an emergency situation had occurred. I immediately checked my rearview mirror and side mirrors again, but there were no cars behind me at all, only vehicles beside me on my right hand side that were going…”
Owner complaint to NHTSAFiled May 4, 2026Unknown or other, Lane departure, Forward collision avoidanceODI 11735700
“while operating the vehicle felt a jerk and then the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and lost power on the highway, we were able to coast to the nearest parking lot. The vehicle was towed to the local dealer who diagnosed and determined that the high pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired But was said the 2018 atlas had a known fuel tank issue which caused all the gas to rush to one side allowing air and pressure changes in the system could this is be what led to the fault of the high pressure fuel pump. The vehicle code was reproduced at the dealership. No prior warning signs.”
Owner complaint to NHTSAFiled Jul 16, 2025Unknown or other, Fuel/propulsion systemODI 11673854
“ECM light came on, while going 60+ on expressway. Car lost ability to accelerate and began to sputter. Unable to adjust speed and had to pull over to shoulder in fast moving traffic.”
Owner complaint to NHTSAFiled Jun 19, 2025Electrical system, Unknown or other, EngineODI 11668026
“I buckled my son in his car seat and set my purse in the passenger seat and walked around the vehicle and in about 10 seconds it locked itself WITH the keys inside. The engine was off and I live in Tx so it was already very hot in the car. We used a pole through the cracked window to click the unlock button on the passenger door, we hit it twice and the car did not unlock, then I used a hanger to click the unlock button on the driver door. I clicked it and the car still did not unlock. We then tried breaking the windows and were unable to break the glass with a hammer, tire iron, rock, and even a high velocity Pellet gun. We were able to pull the trim from around the window on the outside and bend the glass out just far enough to use the hanger to pull the handle and get into the car. The car should never have locked with the keys inside, the unlock buttons INSIDE the car should have worked when pressed 3 times. Glass is great. Very strong but I was terrified when it would not break.”
Owner complaint to NHTSAFiled Jun 15, 2025Unknown or otherODI 11667040

Showing 6 of 73 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 14, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Unknown or other

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Unknown or otherReported May 5, 2021NHTSA 21V321000

Unknown or other

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Unknown or otherReported Sep 16, 2020NHTSA 20V561000
Data from NHTSA Recalls API · synced Nov 14, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.