2016 Volkswagen Golf fuel/propulsion system problems

“NHTSA Recall 24V-110 (VW 20UF). The vehicle is in Limp Mode and experiencing low oil pressure symptoms. It is also subject to Recall 24V-110, which identifies a fire risk due to fuel leakage. Despite the safety hazard, the local Volkswagen dealership has refused to perform the recall repair or diagnose the vehicle, stating it is at their 'discretion.' I am reporting a failure by the manufacturer and the dealer to remedy an active safety defect, leaving me with an unsafe, undriveable vehicle."”

“I am reporting a safety concern related to Safety Recall 20UF on my 2016 Volkswagen Golf GTI SE and the handling of this recall by an authorized Volkswagen dealership (Pohanka Volkswagen, Capitol Heights, MD). Prior to the recall service, the vehicle exhibited loss of power, intermittent shuddering, and severe difficulty refueling (fuel pump nozzle repeatedly shut off even with a low fuel level). These symptoms were similar to prior EVAP system failures that required replacement of the charcoal canister and EVAP purge (N80) valve earlier in 2025. I brought the vehicle to the dealership on December 29, 2025, specifically requesting completion of Recall 20UF and inspection/replacement of EVAP components if necessary. The dealership initially refused to perform the recall unless I returned the vehicle with less than one-quarter tank of fuel, despite the recall documentation specifying that fuel extraction equipment (VAS5190A or equivalent) is required for this repair. A diagnostic report generated by the dealership listed a “Fuel Pump (in tank)” replacement as a customer-pay repair before later removing it once it was identified as recall-related. After…”

“The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.”

“Fuel is leaking from near the gas tank when the car is running and creates a puddle- I took my car to the local VW dealership in February to get the Suction Jet Pump Recall completed.”

“I was driving my vehicle on the highway when a driver stopped me and warned me that my vehicle was leaking a huge amount of gasoline. I had a technician inspect the car to see if it might be a fuel line, the technician told me the fuel.lines were good and there were no signs of the gas coming from the lines and no cracks on the tank either. I received a letter from Volkswagen about the recall and I researched it and it says that if that is the problem the car would be leaking gas and it was dangerous as an ignition might cause a fire. I towed my vehicle to the Volkswagen here in Laredo after calling and speaking to someone from service and told yes I could bring it in and the recall part would be replaced free but I would have to leave the vehicle there. When I arrived they told me I would have to pay a diagnostic of 185 dlls and the repair. Which was not what I was told when I called earlier. So I had to pay again to have the vehicle removed from the premises without having the recall part changed.”

“Car began spraying fuel upon turning the key in the ignition. Recall work pertaining to the suction jet pump was recently performed and is the only likely cause of this issue. Car did not leak when fuel pump was disengaged. Very lucky that issue occurred in a parking lot while not moving and did not lead to a fire or crash.”