Problems · by component

2000 Volkswagen Jetta air bags problems

42 owner complaints to NHTSA about the 2000 Volkswagen Jetta cite air bags, 9% of all 451 complaints for this model year.

Complaints
42
9% of all complaints
Crashes
23
Reported by owners
Fires
0
Reported by owners
Injuries
24
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS. *TR”
Owner complaint to NHTSAFiled Mar 23, 2009Air bags, Seat beltsCrash reportedODI 10262751
“AIRBAG FAILURE LIGHT ON DASH CAME ON AT 65,000 MILES. I HAVE READ MANY REPORTS OF AN INTERNAL FAULT WITH THE FIRMWARE IN THE ORIGINAL FACTORY CRASH SENSOR, I THINK THE MANUFACTURE (VOLKSWAGEN) SHOULD RECALL AND REPLACE THESE DEFECTIVE SENSORS. THE AIRBAG MAY DEPLOY AT ANY TIME OR NOT DEPLOY IN A WRECK. *TR”
Owner complaint to NHTSAFiled Jan 31, 2008Air bagsODI 10216648
“TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE AIR BAG WARNING LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE AIR BAG CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 174,000.”
Owner complaint to NHTSAFiled Jan 18, 2008Air bagsODI 10215377
“TODAY I TOOK MY DAUGHTERS 2000 JETTA IN FOR SERVICE. I HAVE HAD MANY PROBLEMS WITH THIS CAR AND I TAKE IT TO VW DEALERSHIP FOR SERVICE AND RECALLS. MY DAUGHTER WAS DRIVING AND THE AIR BAG LIGHT SUDDENLY CAME ON. I TOOK THE CAR TO THE VW DEALERSHIP AND WAS CHARGED ONE HUNDRED DOLLARS FOR THE COMPUTERIZED CHECK-UP. I WAS THEN INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE DRIVERS'' SIDE AIR BAG. THE MECHANIC SAID THAT THE PROBLEM COULD CONSIST OF ANYTHING FROM AN ELECTRICAL SHORT TO THAT OF A MALFUNCTIONING AIR BAG UNIT. HE STATED THAT THE PRICE TO FIX THIS PROBLEM WOULD BE WELL OVER A THOUSAND DOLLARS. HE ALSO SAID THAT SINCE THE DRIVERS SIDE AIR BAG WAS MALFUNCTIONING THE CARS INTERNAL COMPUTER HAD SHUT OFF ALL THE OTHER AIR BAGS WITHIN THE CAR. THE CAR IS IN THE DEALERSHIP RIGHT NOW AWAITING SERVICE. YOU ARE THE THIRD PERSON I HAVE TALKED TO AT THE DEALERSHIP REGARDING THIS SAFETY ISSUE. I HAVE YET TO RECEIVE ANY ANSWERS. SAFETY IS ONE OF THE MOST IMPORTANT FACTORS IN CARS TODAY AND THAT IS WHY I PURCHASED THIS JETTA. YOUR ADVERTISEMENTS STATE THAT THIS CAR IS ONE OF THE SAFEST ON THE MARKET. IT IS DEFINITELY NOT A SAFE CAR NOW AND VW COMPANY REFUSES TO…”
Owner complaint to NHTSAFiled Apr 9, 2006Air bagsODI 10154899
“DT: WAS DRIVING ON AN INTERSTATE AT 70 MPH AND WAS INVOLVED IN HEAD ON COLLISION WITH THE CENTER DIVIDER OF THE HIGHWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS FRONT IMPACT, NO OTHER VEHICLES WERE INVOLVED. DID NOT TAKE VEHICLE TO A DEALER OR REPAIR SHOP, VEHICLE WAS TOTALED. THE CAR WAS TAKEN TO A SALVAGE YARD. NO ONE HAD INSPECTED THE VEHICLE. *AK *NM”
Owner complaint to NHTSAFiled Sep 16, 2005Air bagsCrash reportedODI 10132277
“WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM THE DRIVER SIDE SEAT. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. *AK”
Owner complaint to NHTSAFiled Sep 14, 2004Air bagsODI 10092184

Showing 6 of 42 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.