2010 Volkswagen Jetta air bags problems

“The contact owns a 2010 Volkswagen Jetta. The contact stated while starting the vehicle, the air bags warning light illuminated. The vehicle was not diagnosed. The vehicle was not repaired. On another occasion, the contact heard an abnormal sound coming from the vehicle and became aware that the sunroof had opened independently. The vehicle was taken to the dealer, but no failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 77,000.”

“FAULT ON ANTI LOCKING BRAKE (ABS), INDICATED BY ILLUMINATION ON DASH, ESC LIGHT ON AND FLASHING BRAKE LIGHT ON. DEALER WAS NOTIFIED THAT ISSUE AS LISTED IN SAFETY RECALL 16V-913 APPLIES TO OTHER VEHICLES NOT LISTED ON VIN RANGE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AS OTHERS HAVE INDICATED THE SAME ISSUE EXISTS ON THEIR MODELS NOT COVERED BY VIN RECALL. CUSTOMER SERVICE (VW) WAS CALLED, PER DEALER DIRECTION AND CUSTOMER SERVICE AT VW DOES NOT KNOW HOW TO READ THE VIN CODES OR CAN TELL ME WHICH VIN CODE MAKES THE FAULTY ABS MODULE APPLICABLE OR NOT APPLICABLE TO MY VEHICLE.”

“AIRBAG LIGHT WENT ON ABOUT TWO MONTHS AGO. I KNOW THAT MANY VWS, INCLUDING 2010 JETTAS LIKE MINE, WERE SUBJECT TO RECALL FOR CLOCK SPRING. I BELIEVE MY CAR SHOULD BE INCLUDED IN THAT RECALL AND THIS SHOULD BE FIXED FREE OF CHARGE BY VW. CALLED DEALERSHIP AND THEY SAID IT'S NOT AND THAT I'D HAVE TO PAY THE $125 DIAGNOSTIC FEE TO HAVE IT CHECKED OUT. HAVE READ MANY STORIES OF HOW YOU ARE RECEIVING MY COMPLAINTS FROM VW OWNERS ABOUT THIS PROBLEM. RECALL NEEDS TO BE EXPANDED. LIGHT IS ON ALL THE TIME. CALLED VW CUSTOMER CARE AND THEY COULD NOT HAVE BEEN LESS HELPFUL. CALLED YESTERDAY AND ASKED TO SPEAK WITH A SUPERVISOR. THEY SAID THERE NO SUPERVISOR WOULD BE AVAILABLE UNTIL THE FOLLOWING AFTERNOON. PLEASE EXPEDITE I'M VERY CONCERNED ABOUT MY SAFETY AND DRIVING THIS VEHICLE. HAVE BEEN LOYAL VW CUSTOMER SINCE 1998 BUT GIVEN THIS EXPERIENCE AND THE COMPANY'S RECENT ETHICAL MALFEASANCE, AM NOT SURPRISED THE COMPANY IS STRUGGLING TO STAY AFLOAT.”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT "CAUTION DEFECTIVE AIR BAG" WAS DISPLAYED. THE CONTACT WAS ABLE TO PARK THE VEHICLE SAFELY. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED VOLKSWAGEN OF MURRIETA (LOCATED AT 41300 DATE ST, MURRIETA, CA 92562, (951) 249-7072) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.”

“ABS ENGINE LIGHT IS ON. FOUND EVIDENCE ONLINE THAT VW EXTENDED COVERAGE FOR REPLACEMENT OF THIS MODULE. FAULT CODE FOR SAFETY RECALL FOR ABS MODULE IS 16V-913. WAS TOLD BY THE DEALERSHIP THAT MODULE IS NOT UNDER WARRANTY. IN ADDITION, AIR BAG INDICATOR IS ON AND CHECK ENGINE LIGHT IS ON. JUST HAD THE CHEAT DEVICE REMOVED TWO MONTHS AGO.”

“I WAS INVOLVED IN A CAR ACCIDENT ON 6/01/2017. THE POLICE ESTIMATED THAT THE CAR THAT HIT ME FROM THE BACK WAS GOING 55MPH. MY AIRBAG FAILED TO DEPLOY...EVEN THOUGH MY CAR WAS TOTALED DUE TO SUFFERING EXTENSIVE FROM END DAMAGE. MY CAR WAS STOPPED AT THE MOMENT OF IMPACT. DUE TO THE FAILURE OF MY AIRBAG MY FACE AND SHOULDER HIT THE STEERING WHEEL CAUSING ME TO LOSE A TOOTH AND CAUSE GREAT DAMAGE TO MY SHOULDER.”