2013 Volkswagen Jetta power train problems

“Mechatronics reprogram for prior recall does not fix failure longterm. The accumulator recall was fixed with original OEM accumulator which prolongs the need for Mechatronics rebuild. The OEM valve body housing is weak and cracks as well. The windshield spray motor just replaced. Appears it is a larger issue, many have issues with.”

“I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jetta Hybrid. I brought my vehicle to Volkswagen of Murfreesboro, Tennessee to have this recall performed. The dealership refused to complete the repair, claiming it was “too old” — a statement that is factually and legally incorrect. Federal law and NHTSA regulations require manufacturers and their dealerships to repair open safety recalls at no cost, with no expiration. The dealership’s refusal is a direct violation of these requirements and represents a serious safety risk to me and potentially to other drivers. I have already contacted Volkswagen Customer CARE, but the dealership has refused to perform the recall despite clear evidence that it remains open. Their inaction demonstrates noncompliance with federal safety regulations and unlawful denial of a mandated repair. I request that NHTSA investigate Volkswagen of Murfreesboro for refusal to perform a federally required recall, ensure that my vehicle receives the required repair immediately, and take appropriate enforcement action to prevent further violations. This behavior is unacceptable…”

“While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and restarting the vehicle, the check engine light came on. The vehicle has been diagnosed at a Volkswagen dealership service center as leaking hydraulic fluid from the transmission mechatronics control unit and needing a new transmission and hydraulic pump. This vehicle is not included on the Safety Recall Code: 34J6.”

“The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall Campaign Number: 3M02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(D), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the Electronic Power Control (EPC) and the check engine warning lights illuminated. The contact stated that the recall failed to fix the failure. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.”

“UNCONTROLLED ACCELERATION As I was accelerating to enter traffic on the expressway the engine lost partial power. I reduced accelerator pressure, and then the engine seemed to recover. I then reapplied pressure to the accelerator, and it seemed normal but when I put in the clutch to shift, the engine accelerated beyond redline. I completed the shift, and car began to accelerate rapidly. I tapped the accelerator, and the acceleration stopped, and then after about 3 seconds it began to accelerate again. I attempted to reduce acceleration with brakes, but it was only partially effective. The only way to effectively reduce acceleration was to take the car out of gear. (thankfully this was a manual transmission) When I shifted into neutral, engine RPMs would exceed redline. The excessive RPMs ultimately destroyed the engine (Big bang, lots of smoke). In hindsight I would have turned the ignition off but did not think to at the time.. The safety implications are obvious. This event occurred without warning and under normal driving conditions. I suspect an engine sensor anomaly combined with computer software failure. (Maybe an RPM sensor?) Specific cause is unknown,…”

“I bought a 2013 VW Jetta Hybrid in 2015 from a VW dealer with ~15,000 miles on it. Question #1: In December 2017, the power train system/transmission failed and my car lost power and I was unable to drive it. Now, in May 2024, the transmission is failing again and VW had stated that it needs to be replaced for a second time, and they quoted me roughly $10,000 for the repair. Question #2: VW issued a safety recall that mentions "hairline cracks in the transmission gearbox which can cause a decrease in oil pressure" which, in turn, "can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of crash." (In the last month, VW has denied any recalls associated with my VIN. However, I attached a document issued from USAA that states that my VIN could be associated with 8 different safety-related recalls. The first on the list of these recalls is related to vehicles with the same year, make, and model as mine that are equipped with a DQ200 7-speed DSG Automatic Transmission. The NHTSA ID for this recall is 19V866000.) Question #3: In 2017, the first time I had a power train system issue, the car was towed to the nearest VW…”