Problems · by component

2015 Volkswagen Jetta unknown or other problems

35 owner complaints to NHTSA about the 2015 Volkswagen Jetta cite unknown or other, 18% of all 196 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
35
18% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the unknown or other

Verbatim from NHTSA complaints, newest first
“Vehicle Information •Make / Model / Year: 2015 Volkswagen Jetta 1.8T SE •VIN: [XXX] Recall Information (if known) •Camshaft recall: 23R1 (2016) •ECM software update: 24DR (2020) Description of Problem: My 2015 Volkswagen Jetta 1.8T SE experiences loss of power while driving, where the engine RPM increases but the vehicle does not accelerate properly, especially when driving uphill. This creates an unsafe driving condition. The vehicle previously received recall repairs for the camshaft (23R1) and ECM software (24DR). Despite these recall repairs being completed, the same symptoms persist, indicating the recall may not have fully resolved the defect. I reported this issue to Volkswagen Customer CARE under case number [XXX], but the concern remains unresolved. I am filing this complaint to document that this is an ongoing safety concern, post-recall, that has not been resolved by Volkswagen. I request NHTSA to review this unresolved post-recall safety issue and ensure Volkswagen investigates whether the original recall repairs fully corrected the defect.”
Owner complaint to NHTSAFiled Jan 15, 2026Power train, Unknown or other, EngineODI 11711278
“The turbocharger is out. I've had problems with coolant leaking. Mechanic pressurized tank, its fine. While parked coolant disappears, evaporates, idk..Nothing leaking on ground. Now smoke coming out of exhaust. Car has 56,000 miles.”
Owner complaint to NHTSAFiled Aug 26, 2025Unknown or other, Engine, Fuel/propulsion systemODI 11683134
“SUNROOF SPONTANEOUSLY EXPLODED ON THE HIGHWAY. IT HAS BEEN A VERY HOT SUMMER AND I HAVE TO USE THE AIR CONDITIONING ON HIGH TO COOL MY CAR WITH ALL BLACK INTERIOR FOR MY INFANT SON (THE AIR VENT POSITIONING IN THIS CAR MAKES IT VERY HARD TO COOL THE BACKSEAT). I WAS DRIVING ON THE HIGHWAY WITH MY 8 WEEK OLD BABY IN THE BACKSEAT, AC ON HIGH, AND RADIO AT A LOW/NORMAL VOLUME. OUT OF NOWHERE I HEARD A LOUD EXPLOSION AND IT COMPLETED TERRIFIED ME AND MY BABY. I QUICKLY REALIZED THE SUNROOF HAD SHATTERED WITH GLASS FALLING THREW THE SUNSHADE GAPS AND I GOT OFF THE HIGHWAY IMMEDIATELY. THANK GOODNESS I DID NOT CRASH FROM THE SOUND OF THE EXPLOSION AND I HAD THE SHADE CLOSED OR ALL THE GLASS WOULD HAVE SHATTERED ON US BOTH!! I DID NOT SEE ANYTHING FLY AND HIT THE SUNROOF ON THE ROAD. WHEN I GOT OUT OF THE CAR THE GLASS LOOKED LIKE IT HAD EXPLODED UPWARD WITH NO SIGN OF ANYTHING HITTING IT FROM ABOVE AND NO DAMAGE TO THE SHADE OR EXTERIOR BODY OF THE CAR. MY EARS WERE RINGING AND THUMPING FOR A WHOLE DAY AFTERWARDS - I’M CERTAIN MY BABYS EARS WERE HURTING AS WELL BUT COULDN’T CONFIRM OF COURSE BECAUSE HE WAS 8 WEEKS OLD. I’M CERTAIN IT WAS AN ISSUE WITH THE…”
Owner complaint to NHTSAFiled Jul 20, 2025Unknown or otherODI 11674833
“As I’m driving the car, the gear ship suddenly won’t go into gear to downshift and grind for a second so I stopped trying to change gears and I just close to the end of the exit. Finally able to get it back into gear drive down the road and the clutch is really loose and almost like it’s not connecting to anything. I’ve heard this has been a problem with the gearshift mechanism on other Volkswagens. And there have been recalls on that I don’t know why there’s no recall showing for my 2015 Volkswagen Jetta with this issue.”
Owner complaint to NHTSAFiled May 3, 2025Unknown or otherODI 11658692
“I was driving along the I-25 highway south. I was no where near any bridges and was in the right lane with a safe following distance from the car in front of me. Suddenly out of no where with no warning lights, and nothing that could have possibly been flung towards my car, my sunroof exploded. Thankfully the inside cover was closed, and I was not using the sunroof or the glass would have been blown into the car on me and my passenger. I pulled onto the shoulder and got out to look at it. It looked like it had been imploded from the inside, and there was no damage to the inside cover, giving me reason to believe the glass just exploded with no impact from anything else. There was also no thumping noise of another object when it happened. Luckily no other cars were involved and I was able to get off the highway safely. Still waiting to get my sunroof fixed.”
Owner complaint to NHTSAFiled Oct 31, 2024Unknown or otherODI 11623005
“I brought this car for my daughter. It has quick on her twice with no warning. The car has malfunctioned twice getting gas. The first incident it would not start after getting gas. The cap was on correct.I finally was able to get it started. I was 2 miles from home and it rode smoothly.The car rode fine for about a week then my daughter got gas again at a different place in my hometown. It started up then as she tried to drive into street it just cut off. Thankfully, it stopped before she entered the street. The car had to be towed home. The battery is new, low mileage and its not the alternator. I am afraid for her to drive it. I believe it could cut off again without warning.”
Owner complaint to NHTSAFiled Jun 3, 2022Unknown or otherODI 11467301

Showing 6 of 35 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Unknown or other

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Unknown or otherReported Sep 25, 2019NHTSA 19V679000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2015 Jetta problem areas