Problems · by component

2002 Volkswagen New Beetle air bags problems

44 owner complaints to NHTSA about the 2002 Volkswagen New Beetle cite air bags, 24% of all 187 complaints for this model year.

Complaints
44
24% of all complaints
Crashes
9
Reported by owners
Fires
0
Reported by owners
Injuries
7
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.”
Owner complaint to NHTSAFiled May 4, 2018Air bags, StructureCrash reportedODI 11091672
“TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Oct 27, 2016Air bagsODI 10919283
“TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER PREVIOUSLY REPLACED THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/18/2017*CN”
Owner complaint to NHTSAFiled Jun 3, 2015Air bagsODI 10723143
“I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I COULD NOT TAKE THE VEHICLE IN EVERY TWO TO FOUR WEEKS FOR THIS SAME PROBLEM THAT HAS LASTED SINCE I PURCHASED THE VEHICLE. I HAVE ALL THE RECORDS SHOWING ALL THE TIMES I HAVE TAKEN THE VEHICLE IN TO GET THE AIRBAG LIGHT FIXED AND EVERY TIME THE VW COMPANY FIXED IT A FEW DAYS TO A WEEK LATER IT WOULD COME BACK ON. THIS HAS BEEN GOING ON SINCE AUGUST OF 2006.”
Owner complaint to NHTSAFiled May 11, 2015Air bagsCrash reportedODI 10715573
“BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY AGAIN. SPEED WORKS CONSISTENTLY WHEN CRUISE CONTROL IS NOT ENGAGED. VERY UNSAFE WITH CRUISE CONTROL IN USE. LIGHTING ISSUES. INTERIOR LIGHTS WOULD NOT WORK, UNABLE TO SEE INTERIOR GAUGES IN THE DARK. TURN SIGNALS BLINKING ERRATICALLY, AND NOT IN SYNC. TOOK VEHICLE IN FOR REPAIRS AT AN AUTHORIZED VW DEALER, PAID $1,300.00. STILL NOT WORKING PROPERLY. TOOK IT BACK IN 4 DAYS LATER BECAUSE DRIVERS SIDE WINDOW ALMOST FELL OUT WHILE DRIVING, AND INTERIOR LIGHTING ISSUES STILL DID NOT WORK. WAS CHARGED ANOTHER $600.00. VEHICLE WILL NOT ENGAGE INTO DRIVE POSITION EASILY, AND SOMETIMES NOT AT ALL UNLESS THE STEERING WHEEL IS JERKED ON. DEALER SAID SENSORS WERE THE PROBLEM, AND THAT I WILL NEED TO BRING IT BACK AGAIN TO HAVE THE CRUISE CONTROL FIXED AT A COST OF $250.00. I AM SCARED TO DRIVE THIS VEHICLE NOW. THERE SHOULD BE SOME RECALLS ON THE…”
Owner complaint to NHTSAFiled Oct 5, 2014Electrical system, Air bags, Vehicle speed controlODI 10641558
“ON FRIDAY, AUGUST 15, 2014 AT 12:19 PM, I REAR ENDED A TOYOTA HIGHLANDER AT A SPEED OF ABOUT 30 MPH. MY PASSENGER WAS NOT WEARING A SEAT BELT AT THE TIME OF THE ACCIDENT AND ON IMPACT MY PASSENGER WAS EJECTED OUT OF THE SEAT AND SMASHED HER HEAD OFF THE WINDSHIELD AND THEN ONTO THE DASHBOARD. ALSO SHE HIT HER LEGS OFF THE GLOVE BOX HARD ENOUGH THAT SHE COULD NOT WALK AFTER THE ACCIDENT. THE WINDSHIELD IS SMASHED AND THE GLOVE BOX DOOR IS BROKEN. I ON THE OTHER HAND HAD MY SEAT BELT ON, BUT MY SIDE OF THE CAR HAD SUSTAINED THE MOST DAMAGE, BUT NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *TR”
Owner complaint to NHTSAFiled Aug 30, 2014Air bagsCrash reportedODI 10629523

Showing 6 of 44 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.