Problems · by component

2012 Volkswagen Passat unknown or other problems

31 owner complaints to NHTSA about the 2012 Volkswagen Passat cite unknown or other, 6% of all 484 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
31
6% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the unknown or other

Verbatim from NHTSA complaints, newest first
“I've repeatedly tried to contact manufacturers about this recall in which they state they will call back and never due , i feel this is a immediate problem and should be fixed due to it may cause harm or death”
Owner complaint to NHTSAFiled Mar 21, 2025Air bags, Unknown or otherODI 11649841
“Any time it rains and the car goes through a deeper than surface level puddle/wet area where the nose of the car has to dip down (think by railroad tracks, high water retention areas with lack of drainage, etc) as soon as the car dips down into the water, the steering wheel will lock up and I am unable to turn. It's severely dangerous as there is no give at all to the wheel as it is solidly locked and if you happen to be taking a curve or changing lanes etc, you will not be able to turn the car. My husband and myself have narrowly escaped severe car accidents as this is random and there is nothing you can do except try to force the wheel to turn. When I say the wheel is locked, it's a good 15-20 seconds of desperation trying to turn the wheel before it finally unlocks and I am able to correct the direction of the car. Living in FL with high rainfall chances, including sporadic downpours that unfortunately leave situations like this to occur often, it is a severe safety risk for myself and for other drivers. I have been lucky so far that when this has occurred I have been able to eventually correct the steering, however there have been several severe near misses…”
Owner complaint to NHTSAFiled Sep 7, 2023Steering, Electrical system, Unknown or otherODI 11543082
“Bought in July and had 38461 miles and only put 3000 miles since bought. Driving down the road and it started raining and had 2” of water in my drivers side floor board. Took to jack Morris auto glass and they looked at it and said the pan on the driver’s side of the sunroof was cracked. He told me that driving it was risky as it could catch fire and cause electrical issues. Please advise.”
Owner complaint to NHTSAFiled Dec 5, 2022Unknown or otherODI 11496070
“I heard a loud crack while turning my steering wheel and now I have an "Airbag Error" message and the controls on my steering wheel do not work. Is this related to the Airbag recall? Is it the Steering Wheel Clock Spring?”
Owner complaint to NHTSAFiled May 7, 2022Electrical system, Air bags, Unknown or otherODI 11463732
“DOOR LOCK ACTUATOR BREAKS WITHOUT THE OPERATOR REALIZING IT, RESULTING IN A THREAT TO THE SAFETY OF THE OPERATOR AND SECURITY OF THE VEHICLE. THE ONLY WAY TO DIAGNOSE THE ISSUE IS USING VW CODE SCANNERS, OTHERWISE, THERE ARE NO OBVIOUS TRAITS TO AN UNSUSPECTING OWNER THAT THE DOOR LOCKS ARE INOPERATIVE. VW DEALER NEAR BY ESTIMATES THE REPAIR AT $400 AND REGULARLY KEEPS THE PART IN STOCK DUE TO THIS ISSUE.”
Owner complaint to NHTSAFiled Nov 4, 2020Electrical system, Unknown or otherODI 11373031
“WHILE DRIVING THE VEHICLE IT WILL LOOSE DRIVING POWER, CHECK ENGINE LIGHT WILL COME ON AS WELL AS EPC LIGHT. WHEN TAKEN TO A MECHANIC IT WAS FOUND OUT THAT THE WHOLE THROTKE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS WAS A DEALER ONLY PART, WHEN THE MECHANIC SHOP CALLED TO ORDER THE PART FROM THE DEALERSHIP THEY WERE TOLD THAT THE PART WAS ON A NATIONAL BACK ORDER AND THAT IT COULD BE 6 MONTHS TO A YEAR BEFORE A PART WAS AVALIABLE. WHEN I CALLED THE DEALERSHIP A WEEK LATER THE PART WAS STILL ON BACK ORDER, AND THEY SAID THAT THEY HAD OVER 200 ON A LIST WAITING FOR THIS PART, AND TO KEEP CALLING BACK TO ASK ABOUT THE STATUS. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE JULY 2020, AND AS OF TODAY 10/22/2020, ACCORDINF TO THE DEALERSHIP THERE IS STILL NO ESTIMATED TIMEFRAME THAT THIS PART EILL BE AVAILABLE. I FELL THAT IF THERE IS THAT MANY THAT IF THEY DO IN FACT HAVE OVER 200 WAITING FOR THE PART THEN THERE MUST BE SOMTHING DEFECTIVE WITH THE CURRENT PART THAT IS ON THE VEHICLE.”
Owner complaint to NHTSAFiled Oct 22, 2020Vehicle speed control, Unknown or other, EngineODI 11365796

Showing 6 of 31 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Unknown or other

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Unknown or otherReported May 16, 2018NHTSA 18V329000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.