Problems · by component

2012 Volkswagen Routan electrical system problems

39 owner complaints to NHTSA about the 2012 Volkswagen Routan cite electrical system, 62% of all 63 complaints for this model year.

Complaints
39
62% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it.”
Owner complaint to NHTSAFiled Mar 22, 2024Electrical systemODI 11578885
“At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for the vehicle did you shut off the way it keeps shutting off and dying for no reason the battery keeps dying by the next morning when nothing is left on in the vehicle it has caused me a great deal of grief and it is very scary when you have children in the car and your vehicle just shuts off on the freeway when everything is electric guess what no breaks”
Owner complaint to NHTSAFiled Dec 17, 2023Electrical system, Service brakesODI 11560584
“NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes when it would shut down. There are similar complaints and I wonder how Volkswagen knows of this issue and has failed to inform the owners of these vehicles. Chrysler had a similar issue and did a recall. I hope Volkswagen would acknowledge this issue.”
Owner complaint to NHTSAFiled Jun 22, 2023Electrical system, Unknown or other, EngineODI 11528397
“Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power steering, brakes, everything go dead when the car just turns off and this could cause a serious accident.”
Owner complaint to NHTSAFiled Oct 4, 2022Power train, Electrical systemODI 11487850
“Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa and NO ONE will do a recall. Chrysler did a recall for this same issue but NOT vw. This is a safety issue for not only the owner but other drivers on the road. If I get into an accident or cause one I WILL BE suing nhtsa as well as vw for no recall being done. I have printed out over 100 pages of complaints from others for evidence of complaints. I have already entered the class action lawsuit with others having the same issue. RECALL THE ISSUE OR FACE LAWSUITS.”
Owner complaint to NHTSAFiled Jan 4, 2022Electrical system, Engine, Fuel/propulsion systemODI 11446236
“referenced to recall nhsta Id no:11v-151 same issue happens on newer models, the car key ignition switch does not secure the key and that causes the car shut-down in tje middle of highway or road intermittently! ıt does not give any dashboard warning and no codes! all the lights are being gone and even ac shuts off! when ı push the key the lights come back on and the car can be turned on again. similiar problems are poster on youtube: https://youtu.be/ZESy-MnVPZs”
Owner complaint to NHTSAFiled Jul 31, 2021Steering, Electrical system, Unknown or otherODI 11427268

Showing 6 of 39 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.