2011 Volkswagen Tiguan air bags problems

“My 2011 Volkswagen Tiguan was included in the Volkswagen clock spring safety recall. According to Volkswagen’s records, the recall repair was completed in 2016. The same defect has now reoccurred: the steering wheel controls, horn, and driver airbag are disabled again due to a failed clock spring. This is a reoccurring safety defect that directly affects the airbag system. The airbag warning light is on, and the driver airbag is currently non‑functional. I contacted Volkswagen corporate, and they confirmed that my VIN was included in the original recall and that the repair was performed. However, they are refusing to repair the defect again, stating that the recall is “closed” and the warranty extension has expired, even though the original recall remedy has failed and the safety defect has returned. Volkswagen also declined to provide a written denial. I am reporting this because the recall remedy appears to be inadequate, and the safety defect has not been resolved. The vehicle is unsafe to drive with the airbag disabled. The clock spring failure disables the airbag, horn, and steering‑wheel controls. The defect matches the symptoms described in the original…”

“This vehicle has already been recalled for faulty clock spring, which renders the airbag inoperable but the clock spring has failed again. This is a common issue VW needs to fix.”

“Clock spring in steering column has snapped. Because if a previous recall, this part is covered under warranty. New clock spring is on back order without any ETA when one will be available. Car horn is disabled and airbags will not deploy if an accident does occur. State safety inspection can not/will not pass as a result of this broken part. I do not have the luxury of renting a car until this part comes in to the US. Per various forums, possibly 6000-8000 clock springs on back order”

“The clock spring is broken in my 2011 VW Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.”

“THE LIGHTS ON THE CAR START FLASING ,WHEN YOU TURN OF THE CAR , EVERY LIGHT ON THE DASH BOARD & THE STERRING WHEEL HAVE A NOISE SOUND LIKE THE CLOCK RING HAS SOME DUST IN SIDE. *TR”

“THE CLOCK SPRING SOUND A LOT, WHEN YOU DO A TURN , AND IT SOUND A LOT , MOVING THE WHEEL, THE BRAKES HAVE A SOUND WHEN YOU ARE GO IN DOWN THE HILL , SEEMS LIKE THE CAR WANT TO STOP ,LIKE SOME BODY IS PUSHING THE BRAKES. *TR”