2024 Acura Integra steering problems

“Vehicle: 2024 Acura Integra Affected Component: Steering Gearbox Assembly / Electric Power Steering (EPS) Related Recall: NHTSA Campaign Number 24V-744 / Acura TSB 24-054 Description of Incident: My vehicle is actively experiencing the dangerous "sticky," heavy, and "notchy" steering defect outlined in NHTSA Campaign 24V-744, which causes a sudden increase in steering effort at highway speeds. The authorized franchise dealership previously performed the initial recall remedy (grease/spring kit replacement). However, this remedy completely failed to resolve the underlying manufacturing defect, and the hazardous steering behavior persists, making the vehicle unsafe to operate. Because I live on an isolated island with only one authorized Acura franchise facility, I have no alternative dealership options. The local dealership management and the visiting Acura Field Technical Specialist are formally refusing to diagnose, evaluate, or replace this defective steering rack. They are using the presence of an unrelated, aftermarket air suspension modification—which was installed after the failed recall attempt and does not physically obstruct the steering gearbox…”

“I purchased this car 2 weeks ago and noticed when I drive over 45 mph the steering wheel kind of freezes up and shakes. A warning sign pops up that say steering required and has a symbol of a steering wheel with hands on each side of it. This lasts for about 10 seconds or so, then goes away. Feels really scary like I could get into an accident. This is the first place I have reported the problem to.”

“This is an ongoing issue regarding this vehicle's steering where it can become very hard to turn the steering wheel when going highway speeds. I tried calling a dealer and corporate, and they both told me that parts are not available and I have to wait.”

“The steering on this vehicle began feeling sticky intermittently, not every trip starting 7/31/2024. Since then it has become more and more of an issue. The sticky steering is most noticeable on the interstate when trying to recenter the steering wheel after going around a curve. More so when straightening from a left turn. I had researched, just after leasing the vehicle, and saw this was an issue on 2023 models. Nothing has happened until about 10,000 miles on my odometer. It has become prevalent during every trip taken now, including on secondary roads at lower rates of speed. A service appointment was scheduled with my dealer, a couple of days prior to the recall. I was advised to bring it in, as the recall had not been announced at that time. When I took it in on 10/15/2024, the dealer shared there was nothing they could do at this point, didn’t even inspect it or look at it, as it is too early in the recall and they had not been told how to fix it. They also shared it could be months before something could be done. I am writing to document this issue, should there be an incident, and share that it is a little unnerving to drive a vehicle that could…”

“The contact owns a 2024 Acura Integra. The contact stated that while driving at various speeds, the steering wheel seized and became difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 3,500.”

“The steering wheel got sticky you have to make extra effort something is bad because is a new car and Acura don't make a recall when the new civic already have a recall and share the same chasis”