Problems · NHTSA complaints

2015 Audi Q5 Hybrid problems

Owners filed 88 complaints about the 2015 Audi Q5 Hybrid with NHTSA between Nov 2014 and Jun 2025. The most-cited component is engine (34).

Complaints
88
Filed with NHTSA
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine34
  2. Steering14
  3. Fuel/propulsion system11
  4. Engine and engine cooling8
  5. Suspension6
  6. Service brakes3
  7. Power train3
  8. Visibility3
  9. Electrical system3
  10. Wheels2
  11. Exterior lighting2
  12. Structure2
  13. Air bags2
  14. Visibility/wiper2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 31, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20141
20153
20161
20177
201812
201912
20209
20215
20228
202313
202412
20255

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

34 reports1 fire
“Vehicle: 2015 Audi Q5 2.0T VIN: [XXX] At around 70,000 miles, my vehicle began consuming engine oil abnormally. I received a low-oil warning and had to add 1 quart every 1,000 miles. I first approached an authorized Audi dealer at 75,000 miles, who inspected the vehicle and stated this was “normal for older vehicles” and found no issues. However, the problem worsened rapidly. By 79,000 miles, I visited a second Audi dealer who acknowledged that this was a common problem in this engine type. They quoted me $16,000–$20,000 for a full engine replacement, stating they could not replace pistons alone. At 80,000 miles, my car now consumes 1 quart of oil every 200 miles. The oil warning light comes on frequently. I am forced to carry oil and top off multiple times per week. This is not normal wear for a luxury vehicle with regular maintenance. This condition creates multiple safety risks: •Sudden engine seizure or power loss if oil runs too low, especially while driving at highway speeds. •Loss of steering/brake assist due to oil pressure failure. •Increased fire risk from leaks or overheating. •Frequent roadside stops to add oil, risking exposure to traffic.…”
Owner complaint to NHTSAFiled Jun 26, 2025Engine, Fuel/propulsion systemODI 11669364

Steering

14 reports2 crashes
“I was driving down the road when the steering stop working and I could not control the direction that the tires moved. The direction of steering would not respond to my movements and I was unable to control the car. I was able to break and bring the car to a stop, however, if I were moving at a much faster speed this would have been extremely dangerous. I brought the car to our mechanic and we were informed that the tie rods were broken, the threading on the attachment pieces was completely rusted out and the threads were bare. The piece simply came apart and was malfunctioning. No warning signs or service lights came on in the vehicle before this happened and we had no indication that there would be an issue with the steering when operating the vehicle. Our mechanic told us this was one of the most dangerous things he's ever seen happen in a car and that our life was at risk. We regularly have our car inspected and serviced and there was no indication that this would happen. Our car had a major engine problem in August 2023 and was at the Valenti Audi Dealership in Waterbury, CT, during that time the car was inspected and we were not told the tie-rods had any problems.”
Owner complaint to NHTSAFiled Jan 29, 2024Steering, WheelsODI 11568626

Fuel/propulsion system

11 reports
“My words: An overheated electrical connection near the fuel tank overheated, thus cutting off the fuel pump system. This is similar to other fuel pump recalls with Audi A3 vehicles. BEGINNING OF MECHANIC REPORT: Concern? = Customer states he was on a trip driving on the highway, parked it and it wouldnt restart. Vehicle is cranking and not starting. Codes were pulled from the vehicle is there are fuel pump related codes. Cause = Confirmed concern vehicle does not start. fault codes P0087, p3073, p3043, removed rear seat and checked pump control module. found power supplied to control module but no power to pump. also found connector to control module melted. advise replacement of control module, in tank pump, and control module connector to start." END OF MECHANIC REPORT The markings on the fuel pump control module are as follows, line by line: "VW emblem" "Audi emblem" Germany 1j0 973 726 >PBI< FEP 1/3 3699”
Owner complaint to NHTSAFiled Dec 2, 2024Fuel/propulsion systemODI 11628449

Engine and engine cooling

8 reports
“The contact owns a 2015 Audi Q5. The contact stated that there was an abnormal leak underneath the vehicle. In addition, the contact stated that the vehicle failed to start up as intended. The contact stated that the coolant reservoir was refilled; however, the failure persisted. The vehicle was diagnosed on the scene by an independent mechanic, who determined that water pump had failed. The independent mechanic related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.”
Owner complaint to NHTSAFiled May 27, 2025Engine and engine coolingODI 11663041

Suspension

6 reports
“To Whom It May Concern, I am writing to formally report a serious safety issue involving my 2015 Audi Q5 TDI (VIN # [XXX] ), which has developed severe corrosion on the rear subframe. I am the original owner of this vehicle, which has 92,700 miles and has been garage-kept and exclusively serviced by authorized Audi dealerships since purchase. On [XXX], following a failed Virginia State safety inspection, the vehicle was inspected by Audi of Chantilly, VA. Their service department confirmed that the rear subframe is cracked due to extensive rust and recommended immediate repair. I have attached both the inspection report and supporting photographs. This is not an isolated case. Numerous Audi Q5 owners have documented similar corrosion on the rear subframe, often attributed to a plastic cover that traps moisture and accelerates rusting. This appears to be a design defect with potentially dangerous implications. As it stands, the vehicle is not drivable. The compromised subframe poses a serious risk of structural failure while in motion, increasing the potential for loss of control, a crash, or injury. The dealership has estimated repairs at over $9,000, which I…”
Owner complaint to NHTSAFiled Jun 19, 2025SuspensionODI 11667941

Service brakes

3 reports
“I've reported multiple times to my dealer about the oil comsumption back in 2022 and work was performed on the vehicle in the prior year to fix leak and brake noise issue since approx 2021 on my 2015 Q5 that currently only has 65,000 miles. No warning indicator presents regarding the brakes. However oil indicator and engine light icons display. I'm constantly checking the oil indicator level to see how much is still in the and then add add once it shows thats its extremly low. I have to do this everytime I am about to use the car. This can be dangerous at times since there's no indication that its very low and its not seen unless you go into the "car" section that shows the level, it has no alert display for the level. All required diagnostic and maintenance services have been performed with the dealer. When inspecting the brake issue they always come back with no findings say that no issue could be found, howeve when I'm driving it, it sqeeks and makes a grinding sound all the time. This has been going on for quite a few years. As for the oil consumption issue, this isssue has been in recent years and both times this has been looked into by the dealer I was…”
Owner complaint to NHTSAFiled Dec 3, 2024Suspension, Service brakes, EngineODI 11628463
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 31, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.