Problems · NHTSA complaints

2011 Audi Q5 problems

Owners filed 143 complaints about the 2011 Audi Q5 with NHTSA between Nov 2010 and Aug 2026. The most-cited component is air bags (67).

Complaints
143
Filed with NHTSA
Crashes
4
Reported by owners
Fires
2
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags67
  2. Engine42
  3. Fuel/propulsion system25
  4. Power train12
  5. Electrical system8
  6. Fuel system, gasoline7
  7. Suspension4
  8. Vehicle speed control3
  9. Steering3
  10. Service brakes3
  11. Visibility/wiper3
  12. Structure3
  13. Tires1
  14. Electronic stability control (esc)1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20102
20111
20120
20131
20146
20155
201637
201734
201812
201926
20208
20212
20223
20231
20240
20253
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

67 reports3 crashes2 related recalls
“WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG FOR ALMOST A YEAR GOING BACK-AND-FORTH TO DIFFERENT AUDI DEALERSHIPS AND GETTING DIFFERENT RESPONSES OR DIFFERENT DIAGNOSIS OF WHAT IS WRONG WITH THE CAR. RECENTLY WE HAD OUR AUDI Q5 2011 FULLY DIAGNOSED AND NOW WE COME TO A WHOLE NEW DILEMMA AND MALFUNCTION OF OUR VEHICLE. WE KNEW THE FUEL INJECTORS WERE GOING BAD BECAUSE OF THE WIRING WHICH WAS NOT PROPERLY INSTALLED FOR THE FUEL PUMP WHICH CAUSED THE ALTERNATOR ALSO TO GO BAD AND THE SENSORS AND NOT TO FORGET ABOUT THE SPARK PLUGS AND COILS. WE THOUGHT WE FINALLY WERE GOING TO GET OUR CAR FIXED AT NO CHARGE TO US EVEN THOUGH WE I KNEW THAT OUR WARRANTEE WAS OUTDATED, BUT…”
Owner complaint to NHTSAFiled Jun 9, 2019Electrical system, Air bags, Fuel/propulsion systemODI 11218745

Engine

42 reports2 fires
“Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.”
Owner complaint to NHTSAFiled Jan 18, 2025Electrical system, Engine, Fuel/propulsion systemODI 11636788

Fuel/propulsion system

25 reports
“Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2.0 TFSI Engine's with the Engine code of CBFA & CCTA. The engine in your vehicle is a 3.2 FSI with the Engine code CALB. So this warranty extension would not be applicable to your vehicle.” Our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. Their letter does not stand to prove that a faulty fuel injector was not placed in our car that was built in 2011, the same year that they installed faulty fuel injectors in their 2.0 TFSI engines. Audi dealership diagnosed our car as suffering from misfire conditions that in turn cause the malfunction indicator lamp to appear. The…”
Owner complaint to NHTSAFiled Aug 25, 2022Engine, Fuel/propulsion systemODI 11481103

Power train

12 reports1 fire
“TRANSMISSION SHIFT GEARS VERY BAD, WHILE BREAKING, FROM 2 GEAR TO 1ST GEAR CAR "JUMPS" FORWARD, I SEEN A LOT OF PEOPLE COMPLAINING ABOUT IT. SOMETHIMES WHEN I PUT IN TO REVERSE, IT TAKES A MINUTE UNTIL IT START DRIVING.”
Owner complaint to NHTSAFiled Aug 28, 2019Power trainODI 11252024

Electrical system

8 reports1 crash
“Rear driver side door will not unlock when keypad, nor inside unlock button is pressed. Once inside, door will not unlock in sequence with other doors when vehicle is shut off and it is time to exit the vehicle.”
Owner complaint to NHTSAFiled Apr 13, 2025Electrical systemODI 11654307

Fuel system, gasoline

7 reports2 related recalls
“The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.”
Owner complaint to NHTSAFiled Nov 4, 2022Fuel system, gasolineODI 11492317
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.