Problems · by component

2017 Audi Q7 suspension problems

33 owner complaints to NHTSA about the 2017 Audi Q7 cite suspension, 10% of all 323 complaints for this model year.

Complaints
33
10% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“I was backing out of a retail shopping parking lot and heard a loud bang, then a horrible noise from the front driver side. The car went on a lock down - was useless. The front driver wheel was pushed out and we could see control arms. broken underneath. I had no warning, no indicators on the dash- this was catastrophic. I was stopping traffic from passing and required police assistance. The car had was towed via flatbed to a Firestone repair shop. As mentioned, no warning - I am certainly glad I was just backing out and not driving on the highway.”
Owner complaint to NHTSAFiled Oct 5, 2026SuspensionODI 11769101
“As per the Audi dealership inspection: Driver's-side rear coil spring is broken (also noted that the passenger-side spring is "swollen" and will need to be replaced). Appears to be a known issue; many complaints can be found online for the exact same issue (google 2017 Audi Q7 rear broken spring). The NHTSA issued a recall for a similar issue within the VW/Audi group for the VW Atlas (a similar vehicle in the Audi/VW motor group). [XXX]”
Owner complaint to NHTSAFiled May 11, 2026SuspensionODI 11736992
“The rear passenger and driver side coil springs failed along with the bottom rubber seats. Both springs were broken/cracked and had slide off the rubber seats.”
Owner complaint to NHTSAFiled Mar 1, 2026SuspensionODI 11721313
“The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting”
Owner complaint to NHTSAFiled Sep 2, 2025SuspensionODI 11684607
“About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.”
Owner complaint to NHTSAFiled Jul 9, 2025SuspensionODI 11672229
“2017 Audi Q7 Premium Plus. 85000 miles. The car runs normal and has no warning lights and has been regularly services at Audi dealership. 1. Rear driver side spring broken. This is stated as a common problem with this model as researched on Audi Forums. 2. Engine burning excessive oil. Have to add a quart every 500 miles. This is also stated as a common problem with this model as researched on Audi Forums. Both incidents have a potential safety concern as a damaged suspension and engine can be detrimental for driving”
Owner complaint to NHTSAFiled Feb 20, 2025Suspension, EngineODI 11644005

Showing 6 of 33 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.