2008 Audi S4 problems

“TAKATA RECALL. HAVE RECEIVED LATEST NOTICE (NHSTA 17V032) INDICATING THAT MY VEHICLE NEEDS INTERIM REMEDY AS SOON AS POSSIBLE. HAVE CALLED DEALERSHIP (AUDI BURLINGTON MA) 3-4 TIMES TO HAVE REPAIR SCHEDULED OVER LAST 2 MONTHS. WAS ON THE REPAIR SCHEDULE FOR TODAY AT 10:15 AM BUT THEY CANCELLED SAYING PART WAS NOT AVAILABLE (HAVE EMAIL). ACCORDING TO NOTICE PARTS ARE AVAILABLE. DEALER REFUSES TO GIVE ME A ORDER NUMBER FOR THE PART FOR MY VEHICLE (CLAIMING THEY ARE ORDERED IN BULK NOT BY VIN), REFUSES TO GIVE ME AN ESTIMATE TO WHEN PART WILL BE IN. MY VEHICLE IS APPROACHING 10 YEARS OLD, I BELIEVE DUE TO BEING IN MA IN GROUP 5. DEALERSHIP CLAIMS THEY WILL CALL ME WHEN PART IS AVAILABLE BUT WILL GIVE NO TIME ESTIMATE, CLAIMS I AM ON A "SHORT LIST" FOR THE REPAIR. I AM LEFT IN A SITUATION WHERE I CAN'T USE MY PASSENGER SEAT DUE TO SAFETY CONCERNS FOR THE LAST YEAR AND NOW HAVE NO IDEA WHEN THIS WILL BE ADDRESSED.”

“MY VEHICLE HAS INTERMITTENT PROBLEMS WITH THE POWER STEERING FAILURE. THE STEERING WHEEL GOES FROM PRACTICALLY FROZEN TO BEING LOOSE WITHOUT WARNING. THIS CAN CAUSE DRIVING OFF THE ROAD, INTO TRAFFIC, CRASH, ETC. DEALERSHIP, DELTA AUDI, GRAND RAPIDS, MI, CANNOT REPLICATE AND REFUSE TO DRIVE SIMILAR TO THE CONDITIONS IT FAILS, FOR LACK OF STAFF AND RESOURCES. AUDI OF AMERICA AND "STATE REPRESENTATIVE" AND "END OF THE LINE" DECISION MAKER RYAN CONLIN (248) 754-3426, STATES HE WILL OFFER NO FURTHER RESOLVE. HE REFUSES TO PUT IN WRITING EFFORTS MADE TO RESOLVE, TO DATE. HE STATES THAT I MAY NOT SPEAK WITH, NOR HAVE CONTACT INFORMATION FOR HIS SUPERVISOR KELLY ROLAND. I AM TOLD THAT MY VEHICLE IS OPERATIONAL. UNPREDICATABLE ABILITY TO STEER A VEHICLE IS A CLEAR SAFETY ISSUE. AUDI REFUSES TO APPROPRIATELY ADDRESS. *TR”