Problems · NHTSA complaints
2021 BMW 5 Series problems
Owners filed 28 complaints about the 2021 BMW 5 Series with NHTSA between Sep 2021 and Nov 2026. The most-cited component is electrical system (8).
Complaints
28
Filed with NHTSA
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system8
- Service brakes4
- Power train3
- Engine3
- Fuel/propulsion system3
- Air bags2
- Seat belts2
- Back over prevention2
- Forward collision avoidance1
- Steering1
- Wheels1
- Vehicle speed control1
- Visibility1
- Seats1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
5
2
4
6
9
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 6 |
| 2026 | 9 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
8 reports1 fire1 related recall
“What happened: I noticed a burning electrical smell and traced it to the 48V battery cable connection at the 48V battery under the cowl. The insulation was charred, bubbled and cracked, with bare copper exposed at the cable lug. The 48V system gave no warning light or sensor alert — the failure was found by smell only. On [XXX], after a short drive, the smell returned and the top of the 48V battery was hot to the touch; still no warning light or fault code appeared. What the dealer found: Arrowhead BMW of Glendale, Arizona (service advisor [XXX]) inspected the car on [XXX], under Repair Order [XXX]. The written inspection states: "CABLE IS MELTED FOR THE 48V BATTERY." Its prescribed correction is to replace the 48V battery and the negative battery cable, register the battery, and perform an extended test drive and reinspection. The dealer estimate is $6,330.08. The inspection notes no external cause for the melting. Why this matches a known defect: This is the failure mode in NHTSA recall 20V-761 — a 48V battery-to-starter-generator connection improperly assembled, causing increased electrical resistance, overheating, and fire risk — and in BMW service campaign…”
Service brakes
4 reports2 crashes
“In November 2025 my breaks quit working. I had AAA haul my car to a repair shop. They ran the codes on the car and found that it was related to a recall on 2021 BMW 540i's for the oil vacuum pump assembly, pan and gasket. I then had it towed to BMW and found out that my vin was not in the recall. BMW quoted me $4587 to repair this on a car with 45,000 miles. I then had it towed to a repair shop that replaced the oil vacuum pump assembly, oil pan, gasket and bolts for about $3700. I think that my vin should have been included in the recall. It was a obviously a common problem with my model and I should not have to pay this much on a car with 45,000 miles. I also had to pay $283.81 for BMW to diagnose it.”
Power train
3 reports
“In August 2026, the National Highway Traffic Safety Administration announced an active safety recall under campaign number 26V525000 for certain 2021–2023 BMW vehicles experiencing severe driveshaft-to-rear-differential connection failures that result in an immediate loss of motive power and vehicle rollaway risks. Shortly after this announcement, my 2021 BMW 540i (VIN: [XXX]) suffered this exact catastrophic mechanical failure while in motion, completely disabling the vehicle and creating an imminent safety hazard in live traffic. The vehicle was towed directly to Bert Smith BMW in St. Petersburg, Florida, where a certified technician formally diagnosed the severed components and ordered a replacement driveshaft assembly.Despite the vehicle exhibiting the identical mechanical failure mechanism and falling squarely within the impacted model year production pool under federal investigation, BMW Corporate denied all warranty coverage and goodwill assistance on the basis that this specific VIN was not yet explicitly listed in the initial recall batch. As a direct result of the manufacturer's denial, I was forced to pay entirely out of pocket for the mandatory…”
Engine
3 reports
“Starter engine failure. Car failed to start multiple times. Major safety hazard that can cause a short circuit, melt wiring harnesses, and spark an engine bay fire posing an immediate threat to life. Problem was inspected and confirmed by a dealer. Multiple waring lamps and messages appeared. Dealer report stated: STARTER MOTOR FAULTY. ENGINE ELECTRICAL SYSTEM CONCERN: C/S: REPEAT START ATTEMPT INTERMITTEN WARNING LIGHTS. Please issue recall for the safety of all drivers.”
Fuel/propulsion system
3 reports1 fire
“Subject: Urgent Issue with EVAP System Failure Dear Safety Highway Control, I discovered that the EVAP system in my car has failed, confirmed by a computer diagnostic at the Body Shop. The dealer mentioned no recalls, so I contacted the recall department who advised me to contact you. The check engine light has been on, prompting this urgent report. Your prompt investigation is greatly appreciated. Sincerely, [XXX]”
Air bags
2 reports
“I have a code Passanger restraint failure that will not come off unless I pay $2700 to fix. This coding came on after 3 months of getting the vehicle and I’m not the only with the same issue. This is a dangerous situation that Bmw is not recalling but putting this as the owners expense. If I were to get in an accident this will not deploy airbags or open the seat belt this can cause sever injuries or worst death.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.