2013 Buick Lacrosse Eassist suspension problems

“On May 7th, I was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. After the work was completed I was informed both rear wheel bearings would need to be replaced. Four wheel bearings failed simultaneously. Yes the car is parked at the dealership and available for inspection. How was your safety or the safety of others put at risk? Potential for Accidents: Wheel Disengagement: The Buick dealership technician confirmed four wheel bearing needed to be replaced at the same time. One bad bearing would allow me the driver to possibly control the car until it is safely out of traffic. Four failed wheel bearings could cause the driver to lose all control of the vehicle and or the wheels to disengage from the vehicle which has the potential for serious injury or death. A disengaged wheel could fly off and cause harm to other drivers or pedestrians, or the driver themselves could lose control and crash. Yes, the service department at the Buick dealer confirmed four wheel bearings failed on May 7th. Yes I received another inspection from an independent auto repair servicer. No the vehicle has routine maintenance and a state…”

“The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.”

“I went to have this issue taken care of over 3 time and the repair shop gave me a hassle everytime now the car is gifted to my 16 year daughter and I would like for her to drive safely please help Safety Risk A rear toe link fracture may reduce the ability to control the vehicle, increasing the risk of a crash. Remedy Dealers will replace rear suspension toe links and adjuster fasteners.”

“The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that there was a waiting list for parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.”

“I purchased the vehicle in 07/2021 through the Drive time Dealership. The first concern is that as you go over the agreement the cost of the vehicle is well over the actual blue book value which $24,000 plus. But then there is the blinded words which cover the interest rate and the false mathematics that is used to confuse you. I realized that in the end of that process it is stated that I would owe $70,000 plus which one can buy 3,4, vehicles or a home. I ask that this transaction be investigated. My ethnicity was the motivating factor to become victimized just the commission. My second complaint which also support my reasonings as to this filing is due to the lack of reply towards the recall ( NHTSA- 20V764) Manufacture Recall Number:N202308930. I called the GM Manufacture on 07/27/2021 and was told that the Remedy was not yet available. It has been over a month period . According to the initial date the Recall came effect which was Dec. 10/2020 it has now been 2 years 14 days sense recall and I have yet to receive relief about this serious safety issue. I am asking for an investigation to initiated. It is not good the way consumers are being manipulated for…”

“The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.”