Research · complaint index

Buick Lacrosse Eassist years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 5 model years of the Buick Lacrosse Eassist by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2013 stands out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
20120
20139
20145
20154
20164
YearComplaintsPer year on roadIndexRecallsCrashesSignal
20164141.003Typical
20154341.005Typical
20146051.207Typical
201312492.405Most complaints
2012200.000Fewest complaints
  • 201641 complaints · 0 recallsTypical
  • 201543 complaints · 0 recallsTypical
  • 201460 complaints · 0 recallsTypical
  • 2013124 complaints · 0 recallsMost complaints
  • 20122 complaints · 0 recallsFewest complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026

Fewest complaints for their age: 2012.

02 —FAQ

About this comparison

What Buick Lacrosse Eassist years have the most complaints?

Adjusted for years on the road, 2013 drew at least twice the typical rate of NHTSA owner complaints among the 5 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.