Problems · by component
2002 Buick Lesabre visibility problems
118 owner complaints to NHTSA about the 2002 Buick Lesabre cite visibility, 37% of all 322 complaints for this model year.
Complaints
118
37% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the visibility
Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE HEATING SYSTEM ACTIVATED, COLD AIR EMITTED FROM THE VENTS OF THE VEHICLE. IN ADDITION, THERE WAS AN UNKNOWN SUBSTANCE LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.”
“TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE CHECKING THE WINDOW MOTOR, IT WAS DISCOVERED THAT THE WIRING INSIDE THE DOOR WAS POORLY ASSEMBLED. EVERY TIME IT RAINED, THE WINDOW REGULATORS HAD TO BE REPLACED. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 7/21/15*CN UPDATED 9/23/15 *JS”
“1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT DRIVERS' SIDE NEAR STEERING WHEEL, AND ABOUT 75% PULLED AWAY AT THIS TIME. CRITICAL SAFETY PROBLEM BECAUSE AIR BAGS MAY DEPLOY AND INJURY OR DEATH COULD OCCUR. CANNOT FIX EASILY AND CONSIDER IT CRITICAL DEFECT AND INFERIOR WORKMANSHIP. NOT ABLE TO SAFELY DRIVE THE CAR OR ABLE TO SELL IT! 2. ELECTRIC WINDOWS IN BACK PASSENGER AND DRIVER SIDE HAD TO BE REPLACED. $$ 3. LIGHT SWITCH CONTROL MALFUNCTIONS AND RECENTLY STUCK IN THE "ON" POSITION. HAD TO DISCONNECT BATTERY TO TURN OFF. THIS JUST HAPPENED LAST NIGHT AND WAS INCONVENIENCED GREATLY !! 4. HEADLINER FALLING DOWN AND WAS REPAIRED TWICE. NOW IS FALLING DOWN WHERE IT WAS NOT REPAIRED!”
“WINDOW MOTORS ON ALL WINDOWS IN THE VEHICLE HAVE BEEN REPLACED MULTIPLE TIMES. IF A CRASH HAD OCCURRED I WOULD BE UNABLE TO OPEN WINDOW TO ESCAPE IF UNABLE TO OPEN DOOR. TALKED TO BUICK AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEMS WITH THE WINDOW MOTORS, I HAVE BEEN IN CONTACT WITH OTHER BUICK LESABRE OWNERS (AT LEAST 100) AND THEY HAVE HAD THE SAME ISSUES WITH THE WINDOW MOTORS FAILING AND NEEDING REPLACEMENT MULTIPLE TIMES WITH A FEW OWNERS STATING BEING UNABLE TO EXIT THE VEHICLE AFTER A CRASH BECAUSE THEY COULD NOT OPEN THE VEHICLE WINDOWS. AGAIN BUICK HAS NOT OFFERED ANY HELP IN THIS MATTER NOR HAVE THEY EVEN ACKNOWLEDGED THERE WAS A PROBLEM. *TR”
“2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SURGES FORWARD WHEN BRAKES ARE APPLIED. *SMD THE CONSUMER ALSO STATED THE VEHICLE HAD DEFECTIVE DRUMS, THAT MELTED AND SEVERED THE FRONT BRAKE WIRING, EXACTLY AT THE POINT WHEN THE BRAKE SYSTEM WIRES TRAVELED FROM THE ENGINE AND ENTERED THE BRAKE DRUMS. THE CONSUMER ALSO STATED THE VEHICLE HAD POOR GAS MILEAGE, THE THREE OUT OF THE FOUR WINDOWS COLLAPSED IN THE DOWN POSITION, AND WOULD NOT COME BACK UP. THE CONSUMER BELIEVED THE ENGINE AND THE HOOD WERE DEFECTIVE, AS THE PAINT ON THE HOOD MELTED.”
“THIS IS REGARDING RECENT REPLACEMENT OF BOTH REAR WINDOW REGULATORS. RESEARCH HAS PROVEN THAT MANY COMPLAINTS HAVE BEEN FILED OVER THE YEARS WITH NO RECALL. I WOULD HOPE FOR FINANCIAL HELP, $1000 TO COVER THE COST OF REPAIRS, AS THE MINIMUM RESPONSE; AND ALSO, I HOPE FOR A RECALL TO HELP THE MANY OTHERS WHO HAVE SUFFERED GREAT FINANCIAL COSTS AND SAFETY. I HAVE BEEN DIRECTED BY MY FATHER, [XXX], ORIGINAL AND PRESENT OWNER OF THIS 2002 BUICK, TO HELP HIM BE A RESPONSIBLE CONSUMER/CUSTOMER. MY FATHER OF 88 YEARS STILL BELIEVES IN AMERICAN MADE CARS, ESPECIALLY IN GM. HE HAS BEEN WATCHING, LIKE MANY AMERICANS, FOR A "COME BACK" IN THE AUTO INDUSTRY, ESPECIALLY THE CORRECTION OF PROBLEMS THAT CLEARLY HAS A LARGE DOCUMENTATION OF COMPLAINTS AS THIS ONE. I HOPE YOU WILL BE ABLE TO HONOR HIS FAITHFULNESS IN PERHAPS A SMALL FINANCIAL WAY, AND PERHAPS EVEN IN A GREATER WAY THROUGH A RECALL. [XXX] *TR”
Showing 6 of 118 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.