Problems · NHTSA complaints

2002 Buick Lesabre problems

Owners filed 322 complaints about the 2002 Buick Lesabre with NHTSA between Sep 2001 and Aug 2026. The most-cited component is visibility (118).

Complaints
322
Filed with NHTSA
Crashes
15
Reported by owners
Fires
12
Reported by owners
Injuries
19
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Visibility118
  2. Structure52
  3. Air bags38
  4. Electrical system26
  5. Engine and engine cooling19
  6. Engine16
  7. Steering14
  8. Service brakes, hydraulic14
  9. Power train13
  10. Tires9
  11. Vehicle speed control8
  12. Seats6
  13. Suspension6
  14. Fuel system, gasoline6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20014
200213
200338
200412
200516
200636
200733
200831
200917
201025
201117
201219
20136
201413
201516
201610
20174
20185
20193
20202
20211
20220
20230
20240
20250
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Visibility

118 reports
“TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE HEATING SYSTEM ACTIVATED, COLD AIR EMITTED FROM THE VENTS OF THE VEHICLE. IN ADDITION, THERE WAS AN UNKNOWN SUBSTANCE LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.”
Owner complaint to NHTSAFiled Aug 14, 2015VisibilityODI 10748713

Structure

52 reports1 fire
“TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE STEERING WHEEL, WHICH CAUSED THE PANEL TO RAISE AND OBSCURE THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 11/29/16*LJ *TR”
Owner complaint to NHTSAFiled Sep 23, 2016StructureODI 10908875

Air bags

38 reports11 crashes1 related recall
“TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A BROKEN NOSE, FRACTURED EYE SOCKETS, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS TOWED TO A YARD AND THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Jun 14, 2017Air bagsCrash reportedODI 10995170

Electrical system

26 reports1 fire
“SIDE AIRBAGS DEPLOYED - WARMING UP AT IDLE - IN 4 DEGREE F OUTSIDE AMBIENT AIR TEMPERATURE - HAVING BEEN IN HIGH WIND CONTAINING SANDY DIRT PARTICLES OVERNIGHT - VEHICLE UNOCCUPIED - STATIONARY IN RESIDENCE DRIVEWAY. *TR”
Owner complaint to NHTSAFiled Dec 29, 2016Electrical system, Air bagsODI 10938458

Engine and engine cooling

19 reports1 fire
“2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SEVERE OIL LEAK ISSUES. *SMD THE CONSUMER STATED THE ROCKER ARM COVER GASKET HAD A LEAK. GM ISSUED A RECALL FOR THE EXACT PROBLEM. HOWEVER, IT WAS FOR A DIFFERENT MODEL. *JB”
Owner complaint to NHTSAFiled Jan 20, 2016Engine and engine coolingODI 10838291

Engine

16 reports8 fires
“TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. UPON INSPECTION IT WAS DETERMINED THE ENGINE VALVE COVER WAS FAULTY AND OIL HAD LEAKED ONTO THE EXHAUST MANIFOLD. THE LOCAL DEALER WALLINGFORD BUICK LOCATED AT 1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 200,000.”
Owner complaint to NHTSAFiled Jan 15, 2021EngineFire reportedODI 11388356
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.