Problems · NHTSA complaints

2002 Buick Rendezvous problems

Owners filed 498 complaints about the 2002 Buick Rendezvous with NHTSA between Sep 2001 and Feb 2021. The most-cited component is engine and engine cooling (116).

Complaints
498
Filed with NHTSA
Crashes
18
Reported by owners
Fires
8
Reported by owners
Injuries
22
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling116
  2. Electrical system105
  3. Fuel system, gasoline66
  4. Equipment47
  5. Suspension45
  6. Service brakes, hydraulic42
  7. Power train40
  8. Fuel/propulsion system33
  9. Visibility26
  10. Air bags25
  11. Structure21
  12. Steering17
  13. Engine14
  14. Service brakes11

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20016
200220
200345
200443
200554
200640
200757
200849
200940
201023
201132
201213
201311
201422
201518
201613
20172
20187
20192
20200
20211

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

116 reports1 fire
“I HAVE REPLACED THE AIR CONDITIONING MOTOR MULTIPLE TIMES AND NO MATTER WHAT I DO IT CONTINUES TO BLOW AND FALL OFF. THIS MEANS THERE IS SOME TYPE OF MALFUNCTION WITH THIS VEHICLE. I'VE SEEN MULTIPLE OTHER COMPLAINTS ONLINE FROM OTHERS WITH THE SAME ISSUE. *TR”
Owner complaint to NHTSAFiled Aug 20, 2014Engine and engine coolingODI 10626920

Electrical system

105 reports1 crash5 fires
“MY VEHICLE DID NOT HAVE HEAT. I WAS NOT ABLE TO DETERMINE IF IT WAS BLOWING COLD AIR OR NOT BLOWING AT ALL. BEFORE I HAD A CHANCE TO ADDRESS THE HEATING ISSUE, THE VEHICLE RAN HOT AND CONTINUED TO RUN HOT UNTIL A MECHANIC REPLACED THE THERMOSTAT AND THE COOLANT AND CU AT 2/3 SLIT IN THE RUBBER UNDER THE HOOD. IT CAME TO MY ATTENTION THAT THE VEHICLE HAD OVERHEATING PROBLEMS BEFORE IT WAS SOLD TO ME. I HAVE SINCE TRIED TO SELL IT AND FOUND TH ST IT WAS NOT ACCEPTED BY TWO CAR BUYING/SELLING WEBSITES DUE TO PREVIOUS SALVAGE. I PURCHASED FROM A BUY-HERE PAY- HERE. IT STILL HAS OVER HEATING ISSUES AND IT STILL HAS NOT HEAT BLOWING INSIDE. I WANT TO KNOW IF REPAIRS WILL HELP SINCE IT'S REGARDED AS A SALVAGE. IS IT LAWFUL TO SELL A SALVAGED VEHICLE KNOWING THE PURCHASER WAS PUTTING THE CAR ON THE ROAD? I BOUGHT THE CAR IN OHIO AND I LIVE IN NEW YORK.”
Owner complaint to NHTSAFiled Mar 22, 2018Electrical system, Unknown or otherODI 11080955

Fuel system, gasoline

66 reports1 crash1 related recall
“TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PIKE THAT ENTERED INTO THE TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE TANK WAS REPLACED AND THE FUEL LEAK STOPPED. UPDATED 04/13/16/*JB”
Owner complaint to NHTSAFiled Jan 26, 2016Fuel system, gasolineODI 10822424

Equipment

47 reports
“TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE FUEL SYSTEM, AIR CONDITIONING AND THE ENGINE FAILED. THE FUEL GAUGE WOULD NOT INDICATE WHEN THE FUEL TANK WAS FULL OR EMPTY. THE AIR CONDITIONING WOULD NOT BLOW COOL AIR AND THE ENGINE WAS EXHIBITING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,794.”
Owner complaint to NHTSAFiled Apr 11, 2012Engine and engine cooling, Fuel system, gasoline, EquipmentODI 10454803

Suspension

45 reports2 crashes
“VEHICLE HANDLED VERY POORLY AT HIGHWAY SPEEDS. RIGHT REAR COIL SPRING BROKEN IN 1 PLACE, LEFT REAR BROKEN IN 2 PLACES. AFTERMARKET REPLACEMENTS HAD MORE WINDINGS. BOUGHT THIS CAR NEW - GETS NORMAL USE, NO ACCIDENTS, NEVER RUN OVER ANYTHING, E.G. CURB. MANY OTHER OWNERS COMPLAINING OF SAME ISSUE ONLINE. *TR”
Owner complaint to NHTSAFiled Nov 3, 2011SuspensionODI 10434073

Service brakes, hydraulic

42 reports
“TL - THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE BRAKES WERE REPLACED BUT THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO THEN DIAGNOSED THAT THE ROTORS AND THE HUBS NEEDED TO BE REPLACED. THE HUBS WERE REPLACED BUT ALSO FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 116,765. KMJ”
Owner complaint to NHTSAFiled Dec 28, 2011Service brakes, hydraulicODI 10441553
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.