Problems · NHTSA complaints
1997 Buick Riviera problems
Owners filed 43 complaints about the 1997 Buick Riviera with NHTSA between Apr 1997 and Dec 2011. The most-cited component is steering (10).
Complaints
43
Filed with NHTSA
Crashes
3
Reported by owners
Fires
5
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering10
- Electrical system6
- Engine and engine cooling6
- Service brakes, hydraulic5
- Structure3
- Power train3
- Seat belts2
- Fuel system, other2
- Wheels1
- Equipment1
- Air bags1
- Seats1
- Latches/locks/linkages1
- Vehicle speed control1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
3
2
4
4
6
3
5
4
0
2
4
2
0
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 1997 | 2 |
| 1998 | 3 |
| 1999 | 2 |
| 2000 | 4 |
| 2001 | 4 |
| 2002 | 6 |
| 2003 | 3 |
| 2004 | 5 |
| 2005 | 4 |
| 2006 | 0 |
| 2007 | 2 |
| 2008 | 4 |
| 2009 | 2 |
| 2010 | 0 |
| 2011 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
10 reports2 crashes
“STEERING COLUMN/WHEEL STARTED A LITTLE WIGGLE ROOM, (WOULDN'T LOCK INTO PLACE AFTER ADJUSTING POSITION). WITHIN ABOUT A MONTH OR SO IT WAS NOT DRIVABLE. IT WOULD NOT STAY IN A FIXED POSITION AT ALL. IN SEPTEMBER 2006 WE TOOK IT IN TO BE REPAIRED. THEY HAD TO FIND AND REBUILD ANOTHER STEERING COLUMN. IT COST US ALMOST $1000 DOLLARS, PLUS THE COST OF A RENTAL FOR ABOUT TEN (10) DAYS. THE BIGGEST REASON I'M WRITING THIS NOW IS BECAUSE, IT HAS BROKEN AGAIN. (IT IS THE SAME EXACT THING AS BEFORE). I AM WANTING TO KNOW IF THIS HAS HAPPENED TO ANYBODY ELSE OR IS IT AN ISOLATED THING ?. ALSO, HAVE THERE BEEN ANY COMPLAINTS CONCERNING THE MOTOR MOUNT BOLTS BREAKING (THE HEADS SHEARING OFF) ?. IF NOT FOR THE ABOVE LISTED ITEMS THIS HAS BEEN ONE OF THE MOST WONDERFUL VEHICLES I'VE EVER OWNED. THANK YOU FOR ANY INFORMATION THAT YOU CAN GIVE ME. KELLY GARDNER *TR”
Electrical system
6 reports3 fires
“I HAVE A 1997 BUICK RIVIERA THAT HAS A SECURITY LIGHT PROBLEM. I TRY TO CRANK THE CAR AND SOMETIMES IT WILL CRANK OTHER TIMES IT WONT. I AM A YOUNG MALE THAT NORMALLY TRAVELS BACK AND FORTH TO WORK BUT SOME MORNING'S ALL I CAN DO IS PRAY. IT NEVER REALLY BOTHERED ME BEFORE I HAVE BEEN TOLD THAT I HAVE THE PATIENCE OF A SLUG. BUT TODAY I WAS PULLED OVER BECAUSE THE BRAKE LIGHT IN MY WINDOW WAS OUT LONG STORY SHORT. I ASKED THE OFFICER IF I COULD LEAVE THE CAR RUNNING BECAUSE OF THE SECURITY PROBLEM WHILE HE CHECKED MY PAPER WORK INSURANCE REGISTRATION ETC. HE STATED FOR BOTH OF OUR MIND STATES IT WOULD BEST IF I TURNED OFF THE MOTOR. I DID AS I WAS ASKED THE OFFICER RETURNED TO THE CAR TO DELIVER MY DRIVERS LICENSE INSURANCE ETC. HE GAVE ME A WARNING TO GET THE LIGHT REPLACED THEN LEFT MEAN WHILE FOR THE NEXT HOUR AND A HALF. HE RETURNED AROUND 45 MINUTES LATER. I AM ON THE SIDE OF THE HIGHWAY I TRIED CLEANING THE KEY WITH A DRY RAG LETTING THE KEY SET IN THE IGNITION UNTIL THE LIGHT TURNED OFF. I EVEN UNPLUGGED THE NEGATIVE SIDE OF THE BATTERY CABLE TO LET THE COMPUTER RESET ITS SELF. I WENT TO GM AND HAD A KEY MADE FOR THE CAR BECAUSE MY FIRST KEY HAD THE…”
Engine and engine cooling
6 reports1 fire
“TL* THE CONTACT OWNS A 1997 BUICK RIVIERA. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS A PUDDLE OF OIL ON THE ENGINE DUE TO AN OIL LEAK FROM THE VALVE COVERS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000.”
Service brakes, hydraulic
5 reports1 crash
“PREMATURE WEAR/WARPING OF FRONT BRAKE ROTORS. OWNER REPLACED THE FRONT BRAKE ROTORS. DEALER SAID THAT ROTORS WERE COMING THIN FROM THE FACTORY. BUICK REFUSED TO REFUND COST OF REPLACEMENT. *AK *ML”
Structure
3 reports
“DT: THE CONTACT OWNS A 1997 BUICK RIVIERA. THE PAINT IS BEGINNING TO PEEL OFF FROM THE HOOD OF THE CAR. SHE CONTACTED GM , AND THEY CHECKED FOR OPEN RECALLS, AND THEY WANTED HER TO FILE A COMPLAINT. *AK”
Power train
3 reports
“GOES OUT OF HIGH GEAR WHILE DRIVING BETWEEN 35-65. *AK”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.