Problems · NHTSA complaints

2011 Cadillac CTS problems

Owners filed 108 complaints about the 2011 Cadillac CTS with NHTSA between Dec 2010 and May 2025. The most-cited component is air bags (25).

Complaints
108
Filed with NHTSA
Crashes
11
Reported by owners
Fires
3
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags25
  2. Power train25
  3. Electrical system20
  4. Engine13
  5. Steering11
  6. Structure9
  7. Exterior lighting8
  8. Service brakes6
  9. Vehicle speed control6
  10. Seats4
  11. Tires4
  12. Fuel/propulsion system3
  13. Electronic stability control (esc)3
  14. Wheels3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20101
20115
20127
20138
201420
201516
20167
20177
201810
20199
20206
20211
20224
20233
20242
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

25 reports5 crashes1 related recall
“My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured". I now have a car that is fully functional aside from this issue and it's unsafe to drive. The dealer also refused to buy the car back from me for fair market value.”
Owner complaint to NHTSAFiled Nov 22, 2023Air bagsODI 11556532

Power train

25 reports1 crash
“The contact owns a 2011 Cadillac CTS. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.”
Owner complaint to NHTSAFiled Sep 12, 2023Power train, Air bagsODI 11544014

Electrical system

20 reports1 crash3 fires1 related recall
“Odometer Fraud. The contact purchased a 2011 Cadillac CTS. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,140 and at the time of registration, it was discovered that the mileage was 162,290.”
Owner complaint to NHTSAFiled May 28, 2025Electrical systemODI 11663380

Engine

13 reports1 crash1 fire
“AFTER A 45 MINUTE DRIVE AND RETURNING HOME I PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. THE CAR DROVE PERFECTLY NORMAL AS ALWAYS AND THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR. THERE WERE NO WARNING LIGHTS OR ANYTHING ELSE TO INDICATE A PROBLEM WITH THE CAR. I ENTERED MY HOUSE AND AS I WALKED PASTED MY KITCHEN WINDOW I COULD SEE FLAMES COMING OUT FROM UNDER THE HOOD ON THE DRIVER SIDE OF THE VEHICLE IT WAS ONLY A COUPLE OF MINUTES SINCE FROM THE TIME I ENTERED MY HOUSE. WITHIN 5 MINUTES THE ENTIRE CAR WAS ENGULFED WITH FLAMES. AFTER THE FIRE DEPARTMENT EXTINGUISHED THEN FIRE I ASKED WHAT COULD HAVE CAUSE THE FIRE. I WAS TOLD IT WAS PROBABLY AN ELECTRICAL OR A FUEL MALFUNCTION.”
Owner complaint to NHTSAFiled Dec 7, 2019Electrical system, Engine, Fuel/propulsion systemFire reportedODI 11287619

Steering

11 reports1 crash
“WHILE DRIVING ON A WINDY MOUNTAIN ROAD AT APPROX 45 MPH, GOING INTO A SHARP LEFT HAND TURN, THE STEERING WHEEL WOULD NOT TURN ANY FURTHER. IT FELT AS THOUGH THE STEERING HAD GONE OUT COMPLETELY. THIS CAUSED ME TO TRAVEL STRAIGHT INTO AN EMBANKMENT AND LAUNCH INTO THE WOODS. NO INJURIES. AIR BAGS DID NOT DEPLOY. RADIATOR WAS BENT INTO A U SHAPE. NO IDEA WHY NONE OF THE AIRBAGS DIDN'T DEPLOY”
Owner complaint to NHTSAFiled Aug 24, 2020Steering, Air bagsCrash reportedODI 11350850

Structure

9 reports1 crash
“The contact owns a 2011 Cadillac CTS. The contact stated that upon inspection underneath the frame rail, the contact became aware that there was rust on both sides of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.”
Owner complaint to NHTSAFiled May 16, 2025StructureODI 11661438
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.