Problems · NHTSA complaints
2002 Cadillac Eldorado problems
Owners filed 16 complaints about the 2002 Cadillac Eldorado with NHTSA between May 2002 and May 2012. The most-cited component is structure (2).
Complaints
16
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Structure2
- Engine and engine cooling2
- Power train2
- Service brakes, hydraulic2
- Tires2
- Air bags2
- Suspension1
- Vehicle speed control1
- Electrical system1
- Steering1
- Exterior lighting1
- Visibility1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
6
4
1
0
2
1
0
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2002 | 1 |
| 2003 | 6 |
| 2004 | 4 |
| 2005 | 1 |
| 2006 | 0 |
| 2007 | 2 |
| 2008 | 1 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Structure
2 reports
“TL* THE CONTACT OWNS A 2002 CADILLAC ELDORADO. THE CONTACT STATED THE OVERHEAD EYEGLASS COMPARTMENT DETACHED AND BLOCKED THE VIEW OF THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THE LATCH FOR THE OVERHEAD EYE GLASS COMPARTMENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,757. UPDATED 07/19/12 *BF UPDATED 07/23/12”
Engine and engine cooling
2 reports
“TL*THE CONTACT OWNS A 2002 CADILLAC ELDORADO. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE CONTACT HEARD A CLINKING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE VALVE SOLENOID AND TORQUE CONVERTER CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY FOUR MONTHS LATER, WHILE DRIVING 35 MPH, THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. THE DEALER STATED THAT THE SWITCH ASSEMBLY AND LOWER VALVES CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY ONE MONTH LATER, THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT UPSHIFT. THE DEALER STATED THAT THE SPACER PLATE AND GASKET ASSEMBLY CAUSED THE FAILURE AND MADE THE REPLACEMENT. APPROXIMATELY A YEAR AND A HALF LATER, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THE SOLENOID CAUSED THE FAILURE AND THEY REPLACED THE SOLENOID, VARIABLE PRESSURE SOLENOID, AND FILTERS. THE FAILURE MILEAGE WAS 26,215 AND CURRENT MILEAGE WAS 60,500. UPDATED 12/27/07 *TR”
Power train
2 reports
“WHILE DRIVING TRANSMISSION BURNED UP, AND WHEN PUTTING VEHICLE INTO ANY GEAR, IT WILL CONTINUE TO MOVE FORWARD. CONTACTED DEALER, AND THE DEALER REPLACED TRANSMISSION. *AK CADILLAC DTS 2002 *YH”
Service brakes, hydraulic
2 reports
“I OWN A 2002 CADILLAC STS AND JUST HAD THE BRAKES FAIL , BUT FORTUNATELY NOT IN A WAY THAT THERE WAS A CRASH. I WAS TOLD BY THE SERVICE WRITER AT SAINT CLARE CADILLAC IN SANTA CLARA, CA THAT THE BRAKE LINE FROM THE MASTER CYLINDER TO THE FRONT BRAKES FAILED DUE TO A DEFECTIVE CLIP. HE STATED THAT THIS WAS THE FOURTH CAR THIS MONTH THAT HAS HAD THIS PROBLEM. THE PLASTIC CLIP COMES LOOSE AND THE BRAKE LINE RUBS AGAINST THE TRANSMISSION HOUSING AND EVENTUALLY FAILS. I WAS VERY LUCKY THAT THIS FAILURE HAPPENED IN MY DRIVEWAY AS I LIVE IN A MOUNTAIN AREA OF SANTA CRUZ COUNTY, CA. THE BRAKE FAILED BY PUMPING FLUID OUT OF THE HOLE EVERY TIME THE BRAKE WAS DEPRESSED UNTIL THERE WAS INSUFFICIENT FLUID TO KEEP THE PEDAL FROM GOING TO THE FLOOR. THIS IS WHAT HAPPENED TO ME. SHOULD NOT THIS BE AN IMMEDIATE RECALL ITEM BY GENERAL MOTORS”
Tires
2 reports
“WARRANTY AND SAFETY ISSUE * CADILLAC MARKET IMAGE.*MR (NAR) THE CONSUMER EXPERIENCED STEERING PROBLEMS CAUSED BY FAULTY VOGUE TIRES. *CB”
Air bags
2 reports2 crashes
“VEHICLE HIT SEVERAL OBJECTS BEFORE HITTING A TREE HEAD ON AND AIR BAGS DID NOT DEPLOY.*MR THE CONSUMERS VEHICLE HIT THE BACK OF A CONCRETE TRUCK, A DITCH AND A TREE. THE DEALER STATED THE CONSUMER DIDN'T HIT THE OBJECTS AT THE RIGHT ANGLE, WHICH CAUSED THE AIR BAGS NOT TO DEPLOY. *PH *JB”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.