Problems · NHTSA complaints

2004 Cadillac Escalade Esv problems

Owners filed 91 complaints about the 2004 Cadillac Escalade Esv with NHTSA between Dec 2003 and Jul 2025. The most-cited component is electrical system (26).

Complaints
91
Filed with NHTSA
Crashes
13
Reported by owners
Fires
7
Reported by owners
Injuries
29
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system26
  2. Service brakes19
  3. Air bags11
  4. Power train9
  5. Seats7
  6. Steering6
  7. Exterior lighting5
  8. Fuel/propulsion system5
  9. Suspension4
  10. Vehicle speed control4
  11. Equipment4
  12. Engine3
  13. Seat belts3
  14. Wheels3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20032
20044
200511
20064
20073
20086
20095
20108
20114
20125
20135
20146
20154
20162
20176
20184
20193
20201
20211
20222
20230
20241
20254

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

26 reports1 crash3 fires
“I don’t know all I stopped driving it because it is not shifting right and I can’t ark it for some reason . I have to leave it in reverse and then turn off and put rocks so it does not move. Not safe, one day I drive 30 minutes later it is this way.”
Owner complaint to NHTSAFiled Jan 29, 2025Electrical system, Unknown or otherODI 11639247

Service brakes

19 reports
“At speeds of 50 mph and above, my vehicle does the death wobble. Any time I hit a tiny crack in the road, going higher speeds. The person that sold he this car knew it did not pass emissions in September 2024 and I bought it in November 2024. A dealership checked car fax for me after I bought it. And this person rolled back the odometer also. I found this out after I purchased it.”
Owner complaint to NHTSAFiled Jan 22, 2025Suspension, Structure, Service brakesODI 11637676

Air bags

11 reports9 crashes
“TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A LEFT LEG LACERATION AND LEFT SHOULDER INJURY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND RIGHT KNEE AND THE REAR PASSENGER SUSTAINED FIVE FRACTURED VERTEBRAE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (INTEGRITY GM OF CHATTANOOGA, TN) WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.”
Owner complaint to NHTSAFiled Aug 31, 2017Air bags, Seat beltsCrash reportedODI 11020884

Power train

9 reports1 crash
“I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.”
Owner complaint to NHTSAFiled Jan 20, 2018Power train, Wheels, Service brakesODI 11063905

Seats

7 reports4 fires
“TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.”
Owner complaint to NHTSAFiled Jan 10, 2017SeatsFire reportedODI 10944125

Steering

6 reports
“DURING ROUTINE REPAIR WORK TRANSMISSION LINES, BREAK LINES AND POWER STEERING LINES HAD TO BE REPLACED BECAUSE THEY WERE ROTTEN OR BADLY LEAKING. IN ADDITION, FUEL PUMP, REAR BACKING PLATES AND POWER STEERING AND TRANSMISSION COOLER NEEDED TO BE REPLACED DUE TO ROT.”
Owner complaint to NHTSAFiled May 3, 2018Steering, Service brakes, Fuel/propulsion systemODI 11091648
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.