Problems · NHTSA complaints
2004 Cadillac Escalade Ext problems
Owners filed 81 complaints about the 2004 Cadillac Escalade Ext with NHTSA between Dec 2003 and Jul 2025. The most-cited component is electrical system (26).
Complaints
81
Filed with NHTSA
Crashes
11
Reported by owners
Fires
6
Reported by owners
Injuries
27
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system26
- Service brakes21
- Air bags8
- Seats6
- Exterior lighting5
- Fuel/propulsion system5
- Power train5
- Suspension4
- Engine4
- Vehicle speed control4
- Steering4
- Equipment4
- Seat belts3
- Electronic stability control (esc)2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
4
9
3
3
1
3
6
4
6
7
8
4
1
5
4
3
1
0
2
0
1
4
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2003 | 2 |
| 2004 | 4 |
| 2005 | 9 |
| 2006 | 3 |
| 2007 | 3 |
| 2008 | 1 |
| 2009 | 3 |
| 2010 | 6 |
| 2011 | 4 |
| 2012 | 6 |
| 2013 | 7 |
| 2014 | 8 |
| 2015 | 4 |
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 4 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
26 reports1 crash3 fires
“I don’t know all I stopped driving it because it is not shifting right and I can’t ark it for some reason . I have to leave it in reverse and then turn off and put rocks so it does not move. Not safe, one day I drive 30 minutes later it is this way.”
Service brakes
21 reports
“At speeds of 50 mph and above, my vehicle does the death wobble. Any time I hit a tiny crack in the road, going higher speeds. The person that sold he this car knew it did not pass emissions in September 2024 and I bought it in November 2024. A dealership checked car fax for me after I bought it. And this person rolled back the odometer also. I found this out after I purchased it.”
Air bags
8 reports6 crashes
“TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A LEFT LEG LACERATION AND LEFT SHOULDER INJURY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND RIGHT KNEE AND THE REAR PASSENGER SUSTAINED FIVE FRACTURED VERTEBRAE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (INTEGRITY GM OF CHATTANOOGA, TN) WERE NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.”
Seats
6 reports3 fires
“TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.”
Exterior lighting
5 reports
“When this device is used to replace the Flasher Module (my had failed so I ordered this replacement from Amazon) I found that the brake light circuit to any trailer connected tot he vehicle would no longer work. Under further research on Amazon via reviews and other online sources, I found that all of the Chinese clone parts have this same failure mode. Since most people check trailer lights with Directionals or 4 Way flashers, they would not be aware of the failure of the brake (stop) lamps not working on the trailer leading to critical dangerous situation if they need to slow as the driver behind them is likely to rear end the trailer due to the failure of the stop lamps to light.”
Fuel/propulsion system
5 reports
“Searching of Google results indicates this is a known problem with these vehicles. I am unable to put fuel/gas in the tank because the vapor safety system fails! Having to replace the entire vapor purge and canister assembly is very costly when this known safety hazard should have been taken care of by the manufacturer.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.