Problems · NHTSA complaints

2004 Cadillac Seville problems

Owners filed 17 complaints about the 2004 Cadillac Seville with NHTSA between Jun 2004 and Jan 2016. The most-cited component is steering (6).

Complaints
17
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering6
  2. Electrical system2
  3. Suspension2
  4. Engine and engine cooling2
  5. Exterior lighting2
  6. Fuel/propulsion system1
  7. Electronic stability control (esc)1
  8. Service brakes1
  9. Service brakes, hydraulic1
  10. Fuel system, gasoline1
  11. Equipment1
  12. Seats1
  13. Air bags1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20043
20052
20061
20073
20080
20090
20102
20111
20121
20131
20141
20151
20161

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

6 reports
“MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY. *TR”
Owner complaint to NHTSAFiled Dec 16, 2012Steering, Electronic stability control (esc), Service brakesODI 10488929

Electrical system

2 reports
“TL* THE CONTACT OWNS A 2004 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.”
Owner complaint to NHTSAFiled Nov 17, 2014Electrical systemODI 10655392

Suspension

2 reports
“TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT STATED THAT HE HEARD A LOUD SOUND ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE SHOCK ABSORBER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,500.”
Owner complaint to NHTSAFiled Jun 13, 2011SuspensionODI 10406217

Engine and engine cooling

2 reports
“2004 CADILLAC SEVILLE SLS LOSS OF POWER STEERING DUE TO SERPENTINE BELT. CUSTOMER STATES THAT THE LOSS OF POWER STEERING OCCURS WHEN THE SERPENTINE BELT GETS WET. *KB THE CONSUMER STATED THE BELT HAS BEEN REPLACED SEVERAL TIMES. *JB”
Owner complaint to NHTSAFiled Sep 13, 2007Engine and engine coolingODI 10203754

Exterior lighting

2 reports
“THE BLUE HEADLIGHTS ON SOME MODELS OF CARS ARE HAZARDOUS, CAUSING TOO MUCH BRIGHT GLARE AT NIGHT. *AK”
Owner complaint to NHTSAFiled Sep 27, 2004Exterior lightingODI 10093197

Fuel/propulsion system

1 report
“TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FUEL PUMP MODULE ON THE VEHICLE; HOWEVER, THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE, BUT THE NOTICE STATED THAT THE FAILURE COULD CAUSE A FIRE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT SURE OF WHEN THE PART WOULD BE AVAILABLE. THE RECALL WAS LISTED AS 14405, BUT WAS NOT LISTED ON THE SAFERCAR.GOV WEBSITE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.”
Owner complaint to NHTSAFiled Mar 2, 2015Fuel/propulsion systemODI 10691504
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.