Problems · by component

2012 Cadillac SRX exterior lighting problems

233 owner complaints to NHTSA about the 2012 Cadillac SRX cite exterior lighting, 56% of all 417 complaints for this model year.

Complaints
233
56% of all complaints
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the exterior lighting

Verbatim from NHTSA complaints, newest first
“Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've seen many many complaints for this. Not Safe!”
Owner complaint to NHTSAFiled Aug 27, 2025Exterior lightingODI 11683540
“The contact owns a 2012 Cadillac SRX. The contact stated that while driving at night, the contact became aware that the low-beam headlights had moisture inside the headlight housings. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was repaired under an unknown recall; however, the failure progressed. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.”
Owner complaint to NHTSAFiled Jul 15, 2025Exterior lightingODI 11673724
“Braking after hitting a pothole was a nightmare! No warning lights came on to prepare me for anything. Brake pedal went to the floor and would not work properly. Finally after getting my vehicle to stop I pulled over pumped my brakes and seemed to work after 5 tries. Toe link recall was “fixed” well not the case. After 2 recalls on the toe link I had a nice bill the cost me $1.450.00 after having to pay for this part. Still haven’t been reimbursed. Also headlights are very dim and can’t see at night!! I’ve asked multiple mechanic shops and no one has an answer for me. So have to use my high beams or else I can’t see anything at night . Very unsafe and no one can help me resolve this issue.”
Owner complaint to NHTSAFiled Jun 10, 2025Suspension, Exterior lighting, Service brakesODI 11665957
“The headlights are very dim It is like driving your vehicle with a flashlight as the lighting. When you turn on bright lights you can see good but your then endangering drivers going the opposite directions It is very dangerous. If you reserch this issue on the internet it is a well lnown problem. How can people drive their cars like this. I did inquire with GM and they said they did at one time reimburse owners to get headlights replaced but that offer expired Well there are people out there driving these Dangerous cars that were not notified of this. I would invite anyone to drive one of these cars and see how bad it is. It is very urgent that someone look at this problem I have seen where there have been recalls over 10 years old . I am trying to get across how DANGEROUS this cars lights are. Please someone look into this Sincerely Sue Lanford Lance Lanford I dont know if NHTSA can or would get the media to film the lighing on these vehicles.”
Owner complaint to NHTSAFiled Oct 18, 2024Exterior lighting, Visibility/wiperODI 11620682
“My Headlights are so dim, I have to drive with high beams. It is raining in my, short circuited the trunk, will not open and my bearings have to be replaced. Sounds like a truck. Ughhhh, IMy first and last american made car.”
Owner complaint to NHTSAFiled Jun 17, 2024Exterior lighting, Unknown or other, Service brakesODI 11594716
“The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, she became aware that the headlamps were extremely dim, affecting nighttime visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that condensation had become trapped in the headlamp housing, resulting in damages to the headlight housing. The contact was informed that the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Jan 23, 2024Exterior lightingODI 11567273

Showing 6 of 233 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.