Problems · by component

2014 Cadillac SRX exterior lighting problems

266 owner complaints to NHTSA about the 2014 Cadillac SRX cite exterior lighting, 68% of all 390 complaints for this model year.

Complaints
266
68% of all complaints
Crashes
8
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the exterior lighting

Verbatim from NHTSA complaints, newest first
“I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue”
Owner complaint to NHTSAFiled Jul 25, 2026Exterior lighting, Visibility/wiperODI 11752852
“Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.”
Owner complaint to NHTSAFiled Mar 31, 2026Exterior lightingODI 11728181
“The contact owns a 2014 Cadillac SRX. The contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. The contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat and melt. The headlights were inoperable. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.”
Owner complaint to NHTSAFiled Mar 25, 2026Electrical system, Exterior lightingODI 11726934
“Low beam lights are extremely dim pretty sure it’s caused by the projector screen infront on the bulbs not allowing enough light to come thru. Can not see the road infront of you or around the side or your car when needing to make a turn, extremely dangerous”
Owner complaint to NHTSAFiled Mar 8, 2026Exterior lighting, Visibility/wiperODI 11722771
“The low beams make it impossible to see at night. I replaced the bulbs to high visibility LED and still nothing. It's so dim and bad I have to drive with high beams on. It's terrible that it's been like this for 4 years and still we have no recall on the headlights when they now there's a problem with the reflective material and/or condensation on the inside of the headlight.”
Owner complaint to NHTSAFiled Mar 2, 2026Exterior lightingODI 11721458
“The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front headlights were extremely dim. The contact stated that the dim headlights made the vehicle unsafe at night because of inadequate illumination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.”
Owner complaint to NHTSAFiled Feb 24, 2026Exterior lightingODI 11720103

Showing 6 of 266 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.