Problems · NHTSA complaints

2024 Cadillac XT5 problems

Owners filed 10 complaints about the 2024 Cadillac XT5 with NHTSA between Jan 2024 and Feb 2026. The most-cited component is power train (6).

Complaints
10
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train6
  2. Engine2
  3. Air bags2
  4. Lane departure1
  5. Forward collision avoidance1
  6. Electrical system1
  7. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20248
20250
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

6 reports
“The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.”
Owner complaint to NHTSAFiled Feb 17, 2026Power train, EngineODI 11718637

Engine

2 reports
“Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg”
Owner complaint to NHTSAFiled Jun 24, 2024Engine, Lane departureODI 11596124

Air bags

2 reports1 crash1 related recall
“Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.”
Owner complaint to NHTSAFiled May 29, 2024Air bagsODI 11591297

Lane departure

1 report

Forward collision avoidance

1 report
“The contact owns a 2024 Cadillac XT5. The contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the Forward Collision Avoidance system failed to activate, causing the contact to swerve to avoid a collision. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sensors, informing the contact that the sensors needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact also stated that while driving at an undisclosed speed with manual mode activated, upon reaching 9th gear, the vehicle lost motive power and was unable to continue to accelerate. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,200.”
Owner complaint to NHTSAFiled May 13, 2024Power train, Forward collision avoidanceODI 11588522

Electrical system

1 report1 crash1 related recall
“On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over…”
Owner complaint to NHTSAFiled Jan 24, 2024Electrical system, Air bagsCrash reportedODI 11567618
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.