Research · complaint index

Cadillac XTS years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 7 model years of the Cadillac XTS by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2013 stands out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
20137
20144
20151
20162
20172
20180
20191
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2019610.421Fewest complaints
2018000.010Fewest complaints
20172421.201Typical
20162221.001Typical
20151410.630Typical
20145041.942Typical
201310373.750Most complaints
  • 20196 complaints · 2 recallsFewest complaints
  • 20180 complaints · 1 recallFewest complaints
  • 201724 complaints · 0 recallsTypical
  • 201622 complaints · 0 recallsTypical
  • 201514 complaints · 3 recallsTypical
  • 201450 complaints · 4 recallsTypical
  • 2013103 complaints · 5 recallsMost complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026

Fewest complaints for their age: 2018, 2019.

02 —FAQ

About this comparison

What Cadillac XTS years have the most complaints?

Adjusted for years on the road, 2013 drew at least twice the typical rate of NHTSA owner complaints among the 7 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.