2010 Chevrolet Equinox visibility problems

“The contact owns a 2010 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the defroster became inoperable. There was no warning light illuminated. The contact stated the vehicle became very difficult to drive due to the failure. The vehicle was taken to an independent mechanic where it was diagnosed that the actuator had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the computer module in the center instrument panel had failed and needed to be replaced. The contact was informed that the failure was associated with TSB: 09298C (Heating and Windshield Defrost Inoperative. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in TSB: 09298C. The approximate failure mileage was 235,000.”

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be replaced. The vehicle was not repaired. Additionally, the windshield wipers failed to operate as needed, and the vehicle would remain on after the key was taken out of the ignition. The manufacturer was made aware of the failure and reimbursed the contact for the timing chain replacement. The failure mileage was unknown.”

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 30 MPH IN A HEAVY RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE FAILURE CAUSED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KRING CHEVROLET, 1861 N. US-31, PETOSKEY, MI) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.”

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH IN THE RAIN, THE WINDSHIELD WIPER BLADES SUDDENLY STOPPED OPERATING. UPON INSPECTION, IT WAS DISCOVERED THAT THE BALL JOINTS INSIDE THE WINDSHIELD WIPER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (LIBERTYVILLE CHEVROLET, 1001 S. MILWAUKEE, LIBERTYVILLE, IL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.”

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE WINDSHIELD WIPERS SEIZED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL THE RAIN STOPPED. THE VEHICLE WAS TAKEN TO BALLAS BUICK GMC (5715 CENTRAL AVE, TOLEDO, OH 43615, (567) 202-1198) WHERE THE WINDSHIELD WIPERS WERE REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. AFTER THE REPAIR, THE WINDSHIELD WIPERS FAILED TO FUNCTION AT THE HIGHEST SPEED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.”

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING UNKNOWN SPEEDS, THE DEFROSTER FAILED TO BLOW OUT AIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,000.”