Problems · NHTSA complaints

2015 Chevrolet Impala Limited problems

Owners filed 288 complaints about the 2015 Chevrolet Impala Limited with NHTSA between Jan 2015 and Jul 2025. The most-cited component is electrical system (92).

Complaints
288
Filed with NHTSA
Crashes
10
Reported by owners
Fires
10
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system92
  2. Lane departure41
  3. Steering41
  4. Air bags28
  5. Service brakes23
  6. Exterior lighting21
  7. Electronic stability control (esc)20
  8. Engine17
  9. Power train16
  10. Structure16
  11. Fuel/propulsion system10
  12. Vehicle speed control8
  13. Seat belts6
  14. Back over prevention6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201518
201621
201714
201830
201980
202028
202129
202225
202327
202411
20255

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

92 reports4 fires
“The contact owns a 2015 Chevrolet Impala. The contact stated that while her mother was starting the vehicle, there was an abnormal plastic burning odor and smoke entering the vehicle through the air vents on the center console. The contact stated that a neighbor assisted and became aware that the sun visor vanity mirror on the driver's side was melted off the visor. There was no fire. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 130,733.”
Owner complaint to NHTSAFiled Mar 12, 2025Electrical systemODI 11647831

Lane departure

41 reports
“GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.”
Owner complaint to NHTSAFiled Dec 16, 2024Electrical system, Lane departure, Back over preventionODI 11631054

Steering

41 reports1 crash1 fire
“Complete loss of power assist steering resulting in difficulty in steering the vehicle at any speed. DIC messages indicate: loss of power steering, drive with caution, service traction control, and service ABS. ABS and traction control warning lights remain on and illuminated while driving. These indicators occur each time the vehicle is restarted. This problem originally started about two and a half months ago, and the power steering loss, for a while, was intermittent until recently. The vehicle has not been inspected been inspected by mechanics to date. I have researched hundreds of Impalas online with the same problem with a majority of them remaining unresolved and no manufacturer recall being issued. The vehicle mileage is currently 31, 104 miles and is not driven often because of the problem and the fact that I own two other vehicles.”
Owner complaint to NHTSAFiled Jul 21, 2024Steering, Electrical systemODI 11603622

Air bags

28 reports2 crashes
“passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.”
Owner complaint to NHTSAFiled Feb 26, 2025Air bags, Seat belts, SeatsODI 11645159

Service brakes

23 reports3 crashes1 fire
“I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.”
Owner complaint to NHTSAFiled Jul 1, 2025Seat belts, Service brakes, Forward collision avoidanceODI 11670442

Exterior lighting

21 reports2 crashes
“The contact owns a 2015 Chevrolet Impala. The contact stated that he became aware that water was entering through the taillights into the trunk. The contact took the vehicle to the local dealer, where it was diagnosed with needing the seals and both taillight gaskets to be replaced. The vehicle was repaired but the contact became aware that the truck was corroded. The contact took the vehicle back to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 61,617.”
Owner complaint to NHTSAFiled Apr 3, 2023Exterior lighting, StructureODI 11515135
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.