Problems · by component
2000 Chevrolet Impala structure problems
31 owner complaints to NHTSA about the 2000 Chevrolet Impala cite structure, 4% of all 829 complaints for this model year.
Complaints
31
4% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR”
“AS I WAS DRIVING HOME FROM WORK I ACCIDENTALLY WENT THROUGH A RED LIGHT AND T-BONED THE OTHER CAR. ALTHOUGH NO ONE WAS HURT,THERE WAS EXTENSIVE DAMAGE TO BOTH CARS. MY CONCERN IS THE AIRBAGS NEVER WENT OFF. I HAVE ALWAYS THOUGHT THIS WAS STRANGE. NOW THAT I'M HEARING ABOUT THE IMPALA RECALL DUE TO FAULTY AIRBAGS IT RAISES MORE CONCERNS, BECAUSE NOW THIS IS MY SONS CAR. MY UNDERSTANDING IS THE 2000 IMPALA'S ARE NOT PART OF THE RECALL BUT MAYBE THEY SHOULD BE. THERE IS ABSOLUTELY NO REASON THOSE AIRBAGS SHOULD NOT HAVE DEPLOYED. NOW I'M AM CONCERNED IF MY SON IS EVER IN AN ACCIDENT HE WILL NOT HAVE THE AIRBAGS AS A SAFETY NET. SHOULD THE 2000 IMPALA'S BE PART OF THE RECALL ALSO? *TR”
“I HAVE A 2000 IMPALA THAT HAS THE REAR STRUT TOWERS BEGINNING TO RUST OUT BADLY. THERE HAS BEEN NO INCIDENT YET AS I CAUGHT THIS ON ONE OF MY VEHICLES INSPECTIONS. IF THIS WERE TO RUST COMPLETELY OUT THE REAR TIRES COULD COME OFF OF THE CAR WHILE IN MOTION. I HAVE TRIED TO CONTACT GENERAL MOTORS, BUT GOT NO RESPONSE. THIS DEFECT RENDERS TO CAR PRETTY MUCH USELESS. THANKS FOR YOU TIME. *TR”
“OUR 2000 CHEVROLET IMPALA WAS LEFT IN AN APARTMENT BEHIND MY CHILDREN'S' APARTMENT IN OMAHA, NEBRASKA. WHEN THEY RETURNED FROM CHRISTMAS BREAK, THE BATTERY WAS DOWN AND IT WAS COLD OUTSIDE. THEY TRIED TO JUMP START THE CAR USING JUMPER CABLES FROM ANOTHER VEHICLE NEXT TO IT. MY DAUGHTER WAS IN FRONT OF THE CAR TO REMOVE THE JUMPER CABLES AFTER IT STARTED. WHEN MY SON TRIED TO CRANK THE ENGINE, IT EXPLODED ALL OVER THE PARKING LOT, SHOWERING MY DAUGHTER WITH BITS AND PIECES OF THE PLASTIC TOP OF THE ENGINE. MY DAUGHTER WAS SHAKEN UP BUT NOT HOSPITALIZED AND HER CONFIDENCE IN STARTING GM AUTOS IS "GONE." GM CLAIMS THAT THEY ARE NOT RESPONSIBLE BECAUSE THERE IS 120,000 MILES ON THE VEHICLE AT THE TIME OF THE EXPLOSION AND WILL NOT PROVIDE ANY SAFETY ADVICE ON STARTING THE VEHICLE IN THE FUTURE. THEY ALSO CONTEND THAT THE CHILDREN WERE RESPONSIBLE FOR BLOWING UP THE CAR BY STARTING IT WITH JUMPER CABLES, ALTHOUGH THE DEALER ACKNOWLEDGES THAT IT WAS STARTED IN ACCORDANCE WITH THE OWNERS MANUAL. THERE SEEM TO BE UNRESOLVED SAFETY ISSUES HERE THAT GM DOES NOT WANT TO ACKNOWLEDGE OR ADMIT TO. *TR”
“DT*: THE CONTACT STATED THERE WAS A KNOCKING NOISE WHILE DRIVING AT SPEEDS OF 5 TO 8 MPH WITH INITIAL ACCELERATION OR ATTEMPTING TURNS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE FRAME WAS CRACKED AND NEEDED TO BE REPAIRED. UPDATED 05/04/06. *JB”
“DEALERSHIP ON 08/13/2001 REPLACED THE CRADLE. VEHICLE WAS UNDER WARRANTY IN NOVEMBER 2001, AND DEALER REPLACED SHAFT. CRADLE FAILED 2 YEARS LATER, AND NEEDED TO BE REPLACED AGAIN, ALSO, HAD A STEERING PROBLEM.*AK”
Showing 6 of 31 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.