Problems · NHTSA complaints

2004 Chevrolet SSR problems

Owners filed 28 complaints about the 2004 Chevrolet SSR with NHTSA between Aug 2004 and Jan 2021. The most-cited component is electrical system (8).

Complaints
28
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system8
  2. Structure8
  3. Latches/locks/linkages7
  4. Engine and engine cooling3
  5. Vehicle speed control2
  6. Service brakes1
  7. Engine1
  8. Air bags1
  9. Equipment1
  10. Seat belts1
  11. Exterior lighting1
  12. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20044
20052
20063
20072
20083
20092
20103
20111
20122
20131
20142
20150
20160
20170
20180
20191
20201
20211

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

8 reports
“WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] *TR”
Owner complaint to NHTSAFiled Aug 16, 2020Electrical system, Unknown or other, EngineODI 11349727

Structure

8 reports
“THE PASSENGER'S DOOR OF MY SSR WAS BECOMING DIFFICULT TO OPEN AND I WAS CONFIDENT THE ISSUE WAS THE SAME PROBLEM I HAD EXPERIENCED PREVIOUSLY WITH THE DRIVER'S SIDE DOOR. IT IS A KNOWN DEFECT AND RESULTANT TECHNICAL SERVICE BULLETIN (TSB 05-08-64-026) WHICH PREVIOUSLY HAD BEEN FIXED BY KEN DIXON CHEVROLET (JUNE OF 2011). AT THAT TIME, KEN DIXON (NOW MANAGED UNDER WALDORF CHEVY CADILLAC) DECLINED MY REQUEST TO REPLACE PASSENGER'S SIDE DEFECTIVE PART EVEN THOUGH THE TSB HAD INDICATED TO DO SO. WALDORF CHEVY CADILLAC NOW SAYS THE PART REQUIRED TO FIX MY CAR IS DISCONTINUED AND NOT AVAILABLE. I WAS TOLD "IT CANNOT BE FIXED. THE PART IS DISCONTINUED, NOT AVAILABLE FROM GM." I ASKED, "ARE YOU SAYING I HAVE TO LIVE WITH IT AND THERE IS NO FIX? THAT IS, GM ISSUED A TSB AND THEN DISCONTINUED THE PART WITH NO FUTURE PLANS OR OPTIONS FOR CARS THAT ARE LESS THAN 10 YEARS OLD?" THE ANSWER WAS "CORRECT, YOU MAY PICK UP THE CAR". I WAS GIVEN NO INDICATION THAT WALDORF CHEVY CADILLAC OR GM WOULD ATTEMPT TO FIND ANY SOLUTION. WHEN I RECEIVED THE CAR BACK FROM WALDORF CHEVY CADILLAC, THE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. I NOW HAVE A CAR WITH A PASSENGER SIDE DOOR…”
Owner complaint to NHTSAFiled Oct 7, 2014StructureODI 10643036

Latches/locks/linkages

7 reports
“TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT WHEN HE PULLED THE HANDLE ON THE DOOR, THE DOOR WOULD NOT OPEN. THE FAILURE BECAME PROGRESSIVELY WORSE. THE CONTACT REFERENCED A TSB 050864026 THAT WAS RELATED TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,800.”
Owner complaint to NHTSAFiled Apr 6, 2010Latches/locks/linkagesODI 10323978

Engine and engine cooling

3 reports
“2004 CHEVROLET SSR. CONSUMER WRITES IN REGARDS TO A FAULTY COOLING SYSTEM. *SMD THE CONSUMER DISCOVERED THE COOLANT RESERVOIR HAD A HOLE IN IT, AND ALL THE COOLANT LEAKED OUT. THE ENGINE STOPPED RUNNING AND WAS HOT. *JB”
Owner complaint to NHTSAFiled Jun 12, 2014Engine and engine coolingODI 10594065

Vehicle speed control

2 reports
“TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.”
Owner complaint to NHTSAFiled Sep 12, 2008Engine and engine cooling, Electrical system, Vehicle speed controlODI 10241975

Service brakes

1 report
“SERVICE BRAKING SYSTEM WARNING AND CHIME COME ON INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR ABOUT TWELVE YEARS. I HAVE HAD THIS SERVICED MANY TIMES BY CHEVY DEALERSHIP AND INDEPENDENT GARAGES YET IT PERSISTS. I HAVE SPENT MANY HUNDREDS OF DOLLARS AND HAVE ALL RECEIPTS.”
Owner complaint to NHTSAFiled Jan 12, 2021Service brakesODI 11387676
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.