2013 Chevrolet Suburban 2500 problems

“The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”

“On the driver side adjacent to the fuel tank, improper drainage for the body frame caused severe rust. Over time the frame of the vehicle becomes a safety hazard and may cause the frame to crack or split resulting in loss of control to the rear of the vehicle.”

“Bought 2013 suburban brand new and in 2018, on a trip to the mountains for fall break, the car quit with no warning signs, in the middle of the night. The car would not accelerate when gas pedal was pressed and RPM gauge needle “fluctuated erratically” until car came to a complete stop in the middle of the highway! It was a scary and dangerous situation because it was late at night and we were in the mountains with no phone signal. Cars were coming and going both ways on Highway. Eventually people stopped to help us get suburban towed to local Chevrolet dealership and we had to rent a vehicle to get us to where we were initially going to start our fall break. The dealership called a day later to tell us that there were “lose metal pieces” in the transmission, which meant the transmission had to be replaced. We spent $5000 on that new transmission! It was the only way for us to come back home. The car was out of warranty therefore, the manufacturer did not offer any help! This was a very expensive, frustrating, and dangerous fall break in 2018. Please help! We deserve reimbursement because 7 years later, we bought another 2020 Suburban, also brand new and the…”

“I had to do two engine jobs in one year because oil pressure sensor switch keeps going off due to poor electrical in the vehicle I also had to buy oil pressure pump”

“The contact owns a 2013 Chevrolet Suburban. The contact stated while driving at various speeds, the brake pedal would depress to the floorboard. Additional brake pedal travel would be required to stop the vehicle. The contact stated that no warning light was illuminated. Over the years, the contact had taken the vehicle to several independent mechanics where several brake repairs were performed on his vehicle however, the brake failure persisted. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.”

“FEB. 15 , 2019 TRANSMISSION WENT OUT IN CAR. BROUGHT CAR EARLIER IN THE YEAR BECAUSE IT WAS JERKING BUT THEY SAID IT WAS NORMAL. WENT OUT OF TOWN AND TRANSMISSION WENT OUT AT 93,721 MILES. EXTENDED WARRANTY WENT OUT ON FEB. 14, 2019. ONLY HOURS BEFORE AND NO COMPANY WOULD HELP! WE PAID 5,000 FOR A REPLACEMENT AND NOTICED THAT MY DASH HAD A CRACK IN IT AFTER BEING REPAIRED. CHEVROLET COMPANY SAID THEY DIDN'T DO IT. NOW THE DASH IS ALMOST CRACKED ALL THE WAY TO MY STEERING WHEEL. I UNDERSTAND THE WEAR AND TEAR OF ANY VEHICLE, BUT FOR THE WARRANTY TO GO OUT HOURS BEFORE HAND WAS UNBELIEVABLE. PLUS, THE REPAIR MAN THAT INSTALLED MY TRANSMISSION SAID MY MOTOR DRINKS OIL. YES, WE KNOW THAT. HE EXPLAINED TO US WHY AND SAID THAT CHEVY SHOULD HAVE REPLACED MY MOTOR WHEN WE BROUGHT IT IN DURING OUR BUMPER TO BUMPER WARRANTY. WE NO LONGER USE CHEVYLAND BECAUSE OF THEIR LACK OF SERVICE DEPARTMENT. I WILL SAY THAT CHEVY NEEDS TO BUILD BETTER DOOR RESTS. EVERY TIME I PUSH OPEN MY DOOR OR CLOSE IT, THE HANDLE AREA IS BROKE IN HALF. ITS A THIN PIECE OF PLASTIC AND ITS NOT WORTH PAYING AN ARM AND LEG TO FIX IT. NEEDS TO BE A PIECE OF METAL.”